Service Drive Specialist: Grow into Concierge & Advisor

Jaguar Land Rover Hinsdale; Hinsdale (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Supplemental insurance

401K Plan

PTO

Employee discounts

Wellness programs

Tuition reimbursement

Career advancement

On-site health coaching

On-site physician assistant

Job summary

Jaguar Land Rover Hinsdale is seeking a Service Drive Porter to manage the smooth flow of vehicles on the service drive and support the Concierge with customer check-ins. The role offers opportunities to advance to Concierge and Service Advisor positions within a respected luxury dealership in Hinsdale, IL.

Ideal candidates are passionate about Jaguar Land Rover vehicles, value teamwork, and thrive in a fast-paced environment while delivering outstanding customer service.

Qualifications

• Must be able to drive and safely maneuver vehicles.
• Commitment to customer service.
• Experience working in a fast-paced, deadline-driven environment.
• Exceptional attention to detail.
• Excellent communication skills.
• Dependable, motivated, and a team player.
• 1+ years of previous work experience.
• Demonstrated customer service skills.
• Must have a valid driver’s license and meet insurability standards.

Responsibilities

• Ensure the efficient flow of vehicles through the service drive.
• Move vehicles from the service drive to the shop or parking lot after check-in.
• Promptly pull up customer vehicles when called by radio.
• Transport vehicles requiring a car wash to the car wash area.
• Assist the Concierge with greeting customers and check-in.
• Assist in printing appointment sheets, vehicle history, and tags for next day’s appointments.
• Work with concierge and shop foremen to maximize cars on the Active Reception rack.

Skills

Driving

Customer service

Attention to detail

Communication

Team player

Experience required

Job description

Jaguar Land Rover Hinsdale is seeking a Service Drive Porter to manage the smooth flow of vehicles on the service drive and support the Concierge with customer check-ins. The role offers opportunities to advance to Concierge and Service Advisor positions within a respected luxury dealership in Hinsdale, IL.

Ideal candidates are passionate about Jaguar Land Rover vehicles, value teamwork, and thrive in a fast-paced environment while delivering outstanding customer service.