Service Drive Specialist

Xcite Automotive; Annapolis (MD); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Company holidays

Career growth opportunities

Résumé du poste

Xcite Automotive is currently hiring a Service Ambassador at our Annapolis, MD partner dealership to deliver a superior customer experience and support daily service-drive operations. You will help with vehicle check-in, staging, and flow, while maintaining a clean, welcoming environment for customers and staff.

The ideal candidate is dependable, professional, and safety-minded, able to thrive in a fast-paced dealer setting with strong communication and teamwork skills.

Qualifications

• Valid driver's license with an insurable driving record.
• Ability to safely operate both automatic and manual transmission vehicles.
• Strong attention to detail and commitment to vehicle safety and proper handling.
• Dependable, punctual, and professional, with a strong work ethic.
• Comfortable working outdoors in varying weather conditions.
• Strong communication and customer service skills.
• Ability to work in a fast-paced, high-volume dealership environment.
• Ability to multitask, follow instructions, and adapt to changing priorities.
• Ability to stand, walk, and move around the dealership for extended periods.
• Ability to work independently and collaboratively as part of a team.

Responsabilités

• Safely move, park, stage, and retrieve vehicles throughout the dealership and service areas.
• Assist with vehicle check-in, intake, and staging to support an efficient service drive process.
• Help maintain smooth customer flow throughout the service lane and assist service advisors and other dealership personnel as needed.
• Ensure vehicles are handled carefully and positioned appropriately for service, inspection, and customer pickup.
• Maintain clean, organized, and customer-ready service drives, waiting areas, parking areas, and dealership grounds.
• Provide professional, courteous assistance to customers and dealership team members.
• Follow all company safety procedures and safe driving practices while operating customer and dealership vehicles.
• Report vehicle damage, visible concerns, safety hazards, or operational issues to the appropriate team member or management.
• Work efficiently to support daily service drive volume, dealership workflow, and customer service expectations.
• Assist team members as needed to maintain productivity and consistent operational standards.
• Help ensure the dealership presents a professional, organized, and welcoming environment for every customer.

Connaissances

Driver's license

Customer service

Communication skills

Multitasking

Attention to detail

Punctuality

Safety mindset

Outdoor work

Description du poste

Xcite Automotive is currently hiring a Service Ambassador at our Annapolis, MD partner dealership to deliver a superior customer experience and support daily service-drive operations. You will help with vehicle check-in, staging, and flow, while maintaining a clean, welcoming environment for customers and staff.

The ideal candidate is dependable, professional, and safety-minded, able to thrive in a fast-paced dealer setting with strong communication and teamwork skills.