Service Director

Werner Auto Team; Tallahassee (FL); On-site; USD 133,920 - 223,200; Full time

Benefits offered by this job

Medical Insurance offering 100% coverage

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

401(k) with Employer Match

Paid Time Off

Employee Discounts

Job summary

Werner Auto Team is seeking a Service Director to oversee operations in Tallahassee, Florida. The successful candidate should have over 5 years of experience in dealership operations, with a strong leadership style to foster a high-energy environment.

This role requires fluency in CDK and exceptional communication skills, as well as the ability to train and mentor staff. Benefits include full medical coverage, 401(k), and paid time off, among others.

Qualifications

• 5+ years of progressive dealership operations experience, preferably as a Service Manager or Fixed Operations Director.
• Understanding of dispatch processes and electronic MPI tools.
• Proven leadership ability to mentor and train others.

Responsibilities

• Manage the department day-to-day and strive for excellence in a fast-paced environment.
• Create one of the best service departments for customers and employees.
• Report to the General Manager of the dealership.

Skills

Self-motivating leader

Excellent communication skills

Proficient in CDK

Proficient in Microsoft Office

High-energy dynamic leader

Competitive and self-motivated attitude

Knowledge of X-Time

Job description

Position: Service Director

Job Type: Full-Time

Experience: Required

Earnings: $12,000-$20,000

Work Schedule: Monday-Friday with weekends as needed.

You will report to the General manager of your respective dealership.

This is not a remote position.

Drug‑free workplace.

Must be willing to submit to a Pre‑Employment Background Check, Motor Vehicle Report Review & Drug Screen.

We are looking for:

• Self‑motivating leader skilled at managing the department day‑to‑day and striving for excellence in a fast‑paced environment.
• Someone who will help create one of the best service departments for customers and employees alike.
• High‑energy dynamic leader with previous experience as a service and parts director.

Relevant Work Experience

• 5+ years of progressive dealership operations experience, preferably as a Service Manager or Fixed Operations Director. Service Advisor experience is a plus.
• Fluency in CDK, ability to write op codes, electronic multi‑point utilization, and a proven track record of delivering CSI ahead of OEM benchmarks.
• Understanding of dispatch processes, electronic MPI tools, declined services and DMS reporting.
• Understanding of OEM warranty claim requirements and manufacture KPIs.
• Proven leadership ability to mentor and train others.
• Excellent verbal, non‑verbal, and written communication skills when working with customers, team members, and automotive colleagues.
• Competitive and self‑motivated attitude with eagerness to improve.
• Proficient computer skills such as CDK, Microsoft Office, etc.
• Professional appearance, demeanor and work ethic.
• Knowledge of X‑Time.

Employee Benefits Offered

• Medical Insurance offering !00% coverage
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Supplemental Benefit Insurance, including Short‑Term & Long‑Term Disability Insurance
• 401(k) with Employer Match
• Paid Time Off
• Employee Discounts

EEOC STATEMENT

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.