Service Desk Technicians (Tier I)

Blue Rose Consulting Group, Inc.; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

Blue Rose Consulting Group, Inc. is looking for dedicated individuals to join their team in Washington, DC. This opportunity involves working alongside a team committed to innovation and excellence, making a real impact in various roles. Your skills are crucial in driving results that shape the future.

Ideal candidates should possess strong customer service abilities and experience with ticketing systems, especially ServiceNow. Please note that this position is contingent upon successful contract award.

Responsibilities

• Drive real-world results and make a difference.
• Work within a team committed to innovation, service, and excellence.

Skills

Proficiency with ticketing systems (ServiceNow preferred)

Strong customer service and communication skills

Experience with incident triage and escalation procedures

Job description

Career Opportunities with Blue Rose Consulting Group, Inc.

Where Your Career Meets Purpose.

Make an Impact with Blue Rose Consulting Group

Join a team committed to innovation, service, and excellence. At Blue Rose Consulting Group, every role is an opportunity to drive real-world results and make a difference.

Explore current openings today and find out how your skills can help shape the future.

• Proficiency with ticketing systems (ServiceNow preferred)
• Strong customer service and communication skills
• Experience with incident triage and escalation procedures

This position is in anticipation of contract award and is contingent upon successful contract award. Applicants will be contacted regarding employment opportunities upon award notification.