Service Desk Technician (Belkin Temp)

Belkin International; El Segundo (CA); On-site; USD 52,000 - 63,000; Full time

Job summary

Belkin International is seeking a Service Desk Technician to ensure smooth operation of desktop computers and support internal customers. This role involves troubleshooting, A/V setup, and maintaining communication systems. Ideal candidates will have a high school diploma and technical support experience, with opportunities for growth in a collaborative environment.

Benefits

Performance-based bonus

Full range of medical benefits

Financial benefits

Qualifications

• 0 - 3 years of technical experience in IT help desk environment.
• High school diploma required, BS or BA preferred.

Responsibilities

• Provide level 1 support for Windows and Macintosh computers.
• Analyze, troubleshoot, and resolve application and desktop problems.

Skills

Technical Support

Troubleshooting

Customer Service

Education

High school diploma

BS or BA in computer science

Tools

Microsoft MCP

CompTIA A+

CompTIA Network+

Job description

Service Desk Technician (Belkin Temp) page is loaded

Service Desk Technician (Belkin Temp)

Apply locations El Segundo time type Full time posted on Posted 12 Days Ago job requisition id 10012618

Job Description

The Service Desk Technician is responsible for the smooth operation of all desktop computers and related equipment in the day-to-day operation of Belkin’s business data communications systems.The Service Desk Technician works with internal customers on a face-to-face basis, ensuring their business data communication requirements are efficiently supported and satisfied.

Specific responsibilities include:

• Provide level 1 support for a large population of Windows and Macintosh computers in a network and desktop troubleshooting capacity.
• Assist in Conference Room A/V setup and Meeting support.
• Analyzes, troubleshoots, and resolves routine application and desktop operating system problems within established procedures and priority time frames.

Education and Experience Requirements:

• 0 - 3 years of technical experience in a high paced IT help desk environment.
• High school diploma or equivalent is required.
• BS or BA degree in computer science, business administration, or a related field is preferred.
• Certified as a Microsoft MCP and as a CompTIA A+ Service Technician, or able to complete certification within one year.
• CompTIA Network+ and/or Microsoft MCSE certification is a plus.
• Experience with Macintosh workstations, and related graphic design applications.

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal.

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE

Location:

El Segundo, California

Range for this position:

$52,000 to $62,400

Factors such as geographic location, academic credentials, relevant experience, and specific knowledge, skills and abilities will influence the actual salary offered. In addition to a competitive market-based salary, compensation also includes a performance-based bonus, and in addition to a full range of medical, financial, and/or other benefits. Further details can be found here .

About Us

At Belkin, people come first. Without question, the single greatest contributing factor to our over 40 years of success is our talented and ambitious staff. We’ve found that by creating an inspirational, supportive and enriching environment, we thrive.

Around here, it’s not about fancy titles, strong political positioning skills, or a healthy list of names to drop. It’s about results. We know what needs to be achieved, and we work together to get the job done. Each of us uses our individual knowledge, creativity and resources to come up with fresh ideas and new concepts we can truly own. With that independence comes a high degree of responsibility and accountability, but we always rise to the occasion.

We’re loyal to our coworkers, to our brands, and to the company. We lead by example to motivate those around us. We all share a passion for winning and are committed to building upon our success. We’re focused on the future and excited to show the world that the best is yet to come.