Service Desk Attendant at Oakland University

Oakland University; Oakland (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

A public university seeks Service Desk Attendants to create a welcoming environment in University Housing. This role involves providing excellent customer service, facilitating check-in/check-out processes, delivering mail and packages, and performing various administrative duties. Applicants should be sophomores, juniors, seniors, or graduate students at the university with a GPA of 2.5 or higher. Join a dedicated team in supporting residents and ensuring smooth operations.

Qualifications

• Must have sophomore, junior, or senior class standing or be a graduate student at Oakland University by fall 2026.
• Current cumulative and semester GPA must be 2.5 or higher.
• The ability to lift up to 10 pounds on a regular basis.

Responsibilities

• Provide excellent customer service to residents and their families.
• Facilitate the check-in/check-out process for residents.
• Provide accurate campus information and assistance.
• Sort and deliver mail to residents’ mailboxes.
• Sort and handle packages for residents.
• Loan cleaning equipment to residents.
• Perform administrative duties for efficient building operation.

Skills

Customer service

Communication

Organizational skills

Education

Sophomore, junior, senior status or graduate student

Job description

Service Desk Attendants in University Housing create a welcoming environment and act as the central location for exchanging information for students and guests.

Minimum Qualifications and Skills

• Must have sophomore, junior, or senior class standing or be a graduate student at Oakland University by fall 2026
• Current cumulative and semester GPA must be 2.5 or higher
• The ability to lift up to 10 pounds on a regular basis for packages and supplies

Responsibilities and Duties

• Provide excellent customer service to residents and their families
• Facilitate the check-in/check-out process when residents are moving in and out of their communities
• Provide accurate campus information and assistance to residents and guests
• Sort and deliver mail to residents’ mailboxes
• Sort and handle packages delivered for residents to pick up
• Loan cleaning equipment such as vacuums to residents
• Perform administrative duties necessary for efficient building operation