SERVICE DESK ASSOCIATE

HANSENS IGA INC; Elkhorn (WI); Presencial; USD 17 000 - 21 000; Tempo integral

Resumo da oferta

Hansen’s IGA Markets in Wisconsin is seeking a Service Desk Associate to deliver friendly customer service, greet customers, and assist with carryout and product locating at the front of the store. You will help bag groceries and shuttle carts to the parking lot while maintaining a welcoming environment.

As a team member, you will support cleaning and other duties as needed. Minimum age 14 and ability to follow instructions are required, with a cooperative attitude encouraged.

Qualificações

• Must be at least 14 years of age.
• Ability to deliver friendly, courteous, prompt customer service.
• Ability to interpret and follow instructions.

Responsabilidades

• Provides premier customer service, greeting customers and answering their questions.
• Bags groceries and provides carryout service to customers.
• Takes customer carts to the parking lot and unloads groceries into vehicles.
• Helps customers locate products throughout the store and restocks bags.
• Assists in cleaning duties and performs other duties as assigned.

Conhecimentos

Customer service

Team player

Follow instructions

Descrição da oferta de emprego

Job Description for Service Desk AssociateOur front service associates are one of the reasons why customers shop at Hansen’s IGA Markets. They play an important role in ensuring complete customer satisfaction whether they’re greeting a customer, providing carryout service to a customer’s vehicle, or helping locate an item on the shelf. A desire to help others, take on new responsibilities, and learn our high standards is key to be successful in this role.Duties & Responsibilities for Service Desk AssociateProvides premier customer service, including greeting customers and answering their questions.Bags groceries.Takes customer carts to the parking lot and unloads groceries into customer vehicles.Carries bags to customer vehicles when necessary.Helps customers locate products throughout the store.Restocks bags.Retrieves shopping carts from the parking lot.Assists in cleaning duties as assigned.Assists in other duties as assigned.Qualifications for Service Desk AssociateAt least 14 years of age.Ability to deliver friendly, courteous, prompt customer service.Ability to interpret and follow instructions.Preferred QualificationsAbility to work well with others and be an effective team member.Work ConditionsFront service desk associates perform their duties primarily at the front end of the store, with exposure to various temperature changes due to outside weather conditions. Work involves repetitive arm and hand movements; frequent lifting, standing, bending, and walking; and continuous interaction with customers and fellow associates.