Service Designer

Motion Recruitment; San Diego (CA); Hybrid; USD 110,208 - 137,760; Full time

Job summary

A recruiting firm is seeking a Service Designer for a hybrid role in San Diego, CA. This position involves leading service design projects in a fast-paced SaaS environment. Candidates should have over 8 years of experience in Interaction or Product Design and a relevant Bachelor's degree. Strong collaboration skills and a portfolio showcasing service design abilities are essential. The role is a 7-month W2 contract with benefits, offering a pay range of $80-$100/hr.

Qualifications

• 8+ years of experience in Interaction Design, Product Design, Service Design or related field.
• Must have a creative online portfolio that demonstrates your strengths in service design.
• Working knowledge of designing in Figma, Sketch, and the Adobe Suite.

Responsibilities

• Lead the scoping, planning, and delivery of service design projects.
• Design experience or ecosystem maps, user journeys, and service blueprints.
• Foster strong cross-functional relationships with design teams.

Skills

Interaction Design

Product Design

Service Design

User journey mapping

Prototyping

Education

Bachelor's Degree in Human Interaction Design, Product Design, or relevant field

Tools

Figma

Sketch

Adobe Suite (InDesign, Photoshop)

Figjam

Miro

Mural

Job description

This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80.00/hr - $100.00/hr

Direct message the job poster from Motion Recruitment

Senior Recruiter | Enterprise Talent Services

Our client, a leader in financial tax software, is looking to hire a Service Designer. This is a hybrid role that will be onsite 3x per week in San Diego, CA.

This job is a 7-month W2 contract role with benefits & paid holidays!

As a Service Designer, you will be responsible for leading the scoping, planning, and delivery of service design projects for mid-market customers. You'll have the chance to bring your expertise in Service Design to drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!

Responsibilities

• Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes
• Clearly articulate an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in, and alignment
• Identify common patterns and behaviors across services, using this information to create durable and reusable solutions
• Foster strong cross-functional relationships with the research and design teams and other units such as service experience management, business system analytics, product management, and service delivery

Desired Skills & Experience

• Bachelor's Degree in Human Interaction Design, Product Design, or relevant field
• 8+ years of experience in Interaction Design, Product Design, Service Design or related field
• Working knowledge of designing in Figma, Sketch, and/or the Adobe Suite (InDesign, Photoshop, etc.).
• Experience with collaboration tools such as Figjam, Miro, or Mural
• Must have a creative online portfolio that demonstrates your strengths in service design!

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.