Service Department Technician

WPM Real Estate Management; Owings Mills (MD); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(K) with company match

Professional development support

Job summary

WPM Real Estate Management is hiring a Service Department Technician in Owings Mills, MD. The role includes responding to maintenance requests, performing preventative maintenance, and supporting construction needs.

Ideal candidates should have experience in plumbing, electrical work, and carpentry, along with effective communication and mobility skills. Starting pay is $24.00 per hour, depending on experience.

Qualifications

• 2 years of experience in residential or commercial maintenance preferred.
• Ability to work on ladders or lifts to a height up to 60'.
• Valid driver's license and vehicle required.

Responsibilities

• Responds to maintenance and construction repair requests.
• Performs electrical and carpentry repairs.
• Participates in on-call schedule for emergencies.

Skills

Plumbing skills

Electrical skills

Drywall skills

Carpentry skills

Communication skills

Education

High school diploma or equivalent

Tools

iPad

Job description

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®. We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year. We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

WPM Real Estate Management is seeking a qualified Service Department Technician to join our service team. This position responds to maintenance and construction repair requests, performs preventative maintenance, and works to support internal clients' needs related to maintenance and construction within the WPM portfolio.

Key Responsibilities:

• Performs electrical repairs on items such as appliances, switches, outlets, and light fixtures
• Performs carpentry work such as framing, installing doors, windows, trim, replacing and building shelves, sanding and refinishing wood, installing siding and wood replacement sections
• Repairs decks, fences, and other exterior components such as posts, signs and mailboxes
• Performs demolition of framing and other residential structures
• Repairs screens, garbage disposals, plumbing fixtures, appliances, and locks
• Painting and Drywall; hanging, prepping and sanding drywall
• Troubleshoots, repairs, and replaces appliances
• Performs board up on windows and doors as part of emergency response
• Maintains cleanliness, order, and safety in maintenance shop, work truck, and job sites
• Utilizes Company-provided iPad and software to view and update pending work orders
• Assists in outdoor grounds work, when necessary, including grounds upkeep
• Performs property inspections to note and address any safety or preventative maintenance concerns using company provided iPad for photo documentation
• Participates on an on‑call schedule for evening, weekend and holiday coverage
• Reports for and carries out snow removal duty by plowing or shoveling as needed
• Models the Company’s Core Values for clients and other associates
• Performs other duties as assigned, within reason and relevance to the job

Required Skills & Qualifications:

• Ability to present a positive professional demeanor
• Encompasses WPM Brand Compass Values
• Ability to communicate effectively both verbally and in writing
• Ability to work on ladders or lifts to a height up to 60’
• Demonstrated plumbing, electrical, drywall, painting or carpentry skills required
• Must be available to be part of rotation for on‑call emergencies during evenings, weekends and holidays and available during winter months for snow removal
• Valid driver’s license and vehicle required

Education & Experience:

• High school diploma or equivalent
• 2 years of experience in residential or commercial maintenance preferred
• Prior experience in the Construction, Association, Multifamily or Property Management Industry preferred

Physical & Environmental Conditions:

• Physical dexterity: Must have mobility to move about property, climb stairs, lift and climb ladders, lift appliances and tools, stretch, bend, and kneel
• Must be able to lift 80 pounds
• May be required to work overtime to complete deadline‑driven tasks and emergency response

Starting Hourly Rate: $24.00+ (Pay will be tailored to the candidate's background and experience)