Service Department Leader — Drive Efficiency & Growth

ViziRecruiter,LLC.; Sumner (WA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Sick leave

Job summary

A leading commercial truck dealer is seeking a Service Department Manager in Sumner, Washington. The role involves overseeing operations to achieve sales and profitability goals, managing staffing, and ensuring high customer satisfaction. Candidates must have at least 5 years of heavy-duty truck repair experience and strong leadership skills. The position offers a competitive salary up to $120,000 annually plus an incentive compensation plan.

Qualifications

• 5 years of heavy-duty truck repair experience.
• 18 years of age or older.
• OEM management experience (PACCAR) preferred.

Responsibilities

• Manage the Service Department operations to achieve sales and profitability objectives.
• Recruit, interview, and assess staffing needs.
• Ensure technician training is kept current and meets product demands.

Skills

Strong organization

Communication

Customer service

Leadership

Education

High school graduate or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading commercial truck dealer is seeking a Service Department Manager in Sumner, Washington. The role involves overseeing operations to achieve sales and profitability goals, managing staffing, and ensuring high customer satisfaction. Candidates must have at least 5 years of heavy-duty truck repair experience and strong leadership skills. The position offers a competitive salary up to $120,000 annually plus an incentive compensation plan.