Service/Delivery Technician - Erie, PA

Blackburn'S Physicians Pharmacy; Erie (Erie County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with profit sharing

Job summary

Blackburn's Physicians Pharmacy, Inc. in Erie, PA seeks a dependable Delivery Technician to join our Erie team. You will load, deliver, set up, and retrieve durable medical equipment, while providing patients and caregivers with clear instructions and compassionate service.

Responsibilities include handling inventory, completing documentation, and ensuring equipment safety and operation. We offer a full-time daytime schedule, Monday–Friday, with comprehensive health benefits and retirement

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record.
• Strong customer service and communication skills.
• Ability to work independently and manage delivery schedules.
• Comfort with lifting and moving equipment; mechanical aptitude.
• Healthcare delivery or DME experience preferred.

Responsibilities

• Load, secure, and deliver medical equipment to patient homes.
• Set up equipment and ensure safety and operation.
• Explain operation and care to patients and caregivers.
• Complete delivery documentation and collect payments or copays.
• Maintain inventory and assist with warehouse tasks.
• Keep company vehicle clean and maintained.
• Follow safety and regulatory requirements.
• Support additional delivery and service projects as assigned.

Skills

Customer service

Communication

Independent work

Time management

Mechanical aptitude

Driving

Education

High school diploma or equivalent

Tools

Basic computer skills

Hand tools

Job description

Job Details: Job Location: Blackburn's Erie - Erie, PA 16507, Position Type: Full Time, Job Category: Health Care, Blackburn's Physicians Pharmacy, Inc. | Erie, PA Full-Time | Monday–Friday | Daytime Schedule

At Blackburn’s Physicians Pharmacy, Inc., our Delivery Technicians play an essential role in helping patients remain safe, comfortable, and independent at home.

We are seeking a dependable, service-minded Delivery Technician to join our Erie team. This position is ideal for someone who enjoys driving, hands-on work, helping people, and solving practical problems throughout the day.

You will deliver, set up, maintain, and retrieve durable medical equipment while providing patients and caregivers with clear instructions and respectful, compassionate service.

What You’ll Do

• Load, secure, transport, and deliver medical equipment and supplies to patient homes and healthcare facilities.
• Set up equipment and confirm that it is clean, safe, and functioning properly.
• Explain basic equipment operation, care, and maintenance to patients and caregivers.
• Complete home safety assessments and required delivery documentation.
• Obtain signatures, collect applicable copayments or payments, and return documentation promptly for processing.
• Pick up equipment, and keep clean and used items properly separated during transport.
• Clean, disinfect, test, and prepare returned equipment in accordance with company procedures.
• Perform basic troubleshooting, adjustments, and repairs on durable medical equipment.
• Maintain accurate inventory of equipment, supplies, tools, and vehicle-stocked items.
• Assist with shipping, receiving, warehouse organization, and scheduled inventory counts.
• Maintain a clean and safe company vehicle and follow required maintenance schedules.
• Follow all company safety, infection-control, OSHA, Joint Commission, and regulatory requirements.
• Support additional delivery, warehouse, and service projects as assigned.

Training and Development

Blackburn's provides ongoing training related to:

• Durable medical equipment and new products
• Equipment setup, cleaning, and servicing
• Patient instruction and customer service
• Infection control and workplace safety
• Hazard communication and required annual education
• Forklift and warehouse procedures, as applicable

Why Join Blackburn's?

• Stable, full-time employment with a growing healthcare organization
• Competitive hourly pay based on experience
• Comprehensive health and welfare benefits
• Paid time off and company-paid holidays
• 401(k) with profit sharing
• Hands-on training and opportunities to build technical skills
• Supportive, team-oriented work environment
• Meaningful work that directly supports patients and families

Make a Difference on Every Route

Every delivery matters. The equipment you provide may help someone breathe more comfortably, recover safely, or remain independent in their own home.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a safe driving record.
• Strong customer service and communication skills.
• Dependable, organized, and comfortable working independently.
• Ability to manage a delivery schedule and complete documentation accurately.
• Mechanical aptitude with familiarity using hand and basic shop tools.
• Experience assembling, maintaining, or repairing mechanical or electronic equipment is preferred.
• Basic computer skills and willingness to learn company systems.
• Previous delivery, warehouse, field service, healthcare, or DME experience is helpful but not required.
• Ability to safely lift, carry, load, and maneuver medical equipment.