Service Delivery Manager – Indianapolis Facility

Rolls-Royce; Indianapolis (IN); On-site; USD 112,000 - 182,000; Full time

Benefits offered by this job

Health, dental, vision, disability, &1

401(k) retirement savings plan with a

Employee Assistance Program

Paid Time Off

certain paid holidays

paid parental and family care leave

tuition reimbursement

long-term incentive plan

Job summary

Rolls-Royce’s Indianapolis Facility seeks a Services Delivery Manager to oversee on-site delivery of engine services for business aviation customers. You will lead a team of technicians at a Part 145 repair station, ensuring compliance with Rolls-Royce quality systems.

Responsibilities include managing day-to-day operations to meet customer, quality, and regulatory requirements; developing the team; enforcing health and safety policies; ensuring staff are trained to regulatory standards; driving

Qualifications

• Associate degree with 7+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• Bachelor’s degree with 5+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• Master’s degree with 3+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• JD/PhD, OR
• 9+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification in lieu of a degree
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident

Responsibilities

• Ensure that day-to-day operations at the site are managed such that the customers, quality and regulatory requirements are met.
• Lead and develop the teams to deliver the business requirements providing support and guidance as required
• Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
• Responsible for ensuring field services reps that carry out work are trained in accordance with established regulatory requirements
• Implement continuous improvement to develop the site to improve capability, working processes and to meet the growth of business.
• Develop individual team members and team behaviors consistent with RR requirements and high-performance teams.
• Traveling both domestically will be less than 10%

Skills

Team leadership

Regulatory compliance

Process improvement

Travel coordination

Education

Associate degree

Bachelor’s degree

Master’s degree

JD/PhD

Tools

FAA certifications (Airframe/Powerplant)

Job description

Job Description

Job Title: Service Delivery Manager – Indianapolis Facility

Working Pattern: Onsite

Working Location: Indianapolis, IN / Greenfield, IN

Relocation assistance will be provided if applicable.

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first.

You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Position Summary

As the Services Delivery Manager - Business Aviation, you will be responsible for delivery of services to support the Rolls-Royce installed engines for the business aviation customers. You will lead a team of technicians in accordance with the requirements of a Part 145 repair station and the Rolls-Royce quality system.

What you will be doing

• Ensure that day-to-day operations at the site are managed such that the customers, quality and regulatory requirements are met.
• Lead and develop the teams to deliver the business requirements providing support and guidance as required
• Ensure that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
• Responsible for ensuring field services reps that carry out work are trained in accordance with established regulatory requirements
• Implement continuous improvement to develop the site to improve capability, working processes and to meet the growth of business.
• Develop individual team members and team behaviors consistent with RR requirements and high-performance teams.
• Traveling both domestically will be less than 10%

Basic Requirements

• Associate degree with 7+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• Bachelor’s degree with 5+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• Master’s degree with 3+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification, OR
• JD/PhD, OR
• 9+ years of business aviation, commercial / defense aerospace services support experience with Airframe, Powerplant or Airframe & Powerplant FAA certification in lieu of a degree
• In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident

Preferred Requirements

• Experience as manager or director of aircraft maintenance organization or team

Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive.

Infinite Potential

Closing date: November 6, 2026

Job Category

Service Operations

Job Posting Date

30 Oct 2026; 00:10

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range.

$111,868 - $181,786-Annually

Location

Indianapolis, IN

Benefits

• health, dental, vision, disability, life and accidental death & dismemberment insurance
• a flexible spending account
• a health savings account
• a 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• certain paid holidays
• paid parental and family care leave
• tuition reimbursement
• and a long-term incentive plan.