Service Delivery Engineer 2

Dell GmbH; Kansas; On-site; USD 80,000 - 110,000; Full time

Job summary

Dell Technologies is seeking a Service Delivery Engineer 2 to join the Service Delivery team. You will execute implementation tasks and maintain runbooks to keep customer environments stable and aligned with client priorities.

Collaborate with peers and stakeholders to meet milestones, identify opportunities, and ensure promises are delivered. This role offers the chance to impact customers and grow within a trusted, global services organization.

Responsibilities

• Execute implementation tasks
• Maintain runbooks
• Assist in root-cause analyses
• Collaborate with peers and stakeholders to meet milestones

Job description

Service Delivery Engineer 2, Service Delivery

Dell Technologies customers rely on our products and services to drive progress. So,we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities,challengesand initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and toidentifyand pursue sales opportunities.

What you’ll achieve:

As a Service Delivery Engineer, you will execute implementation tasks,maintainrunbooks, andassistin root-cause analyses. You will collaborate with peers and stakeholders to meet milestones.

Join us to do the best work of your career and make a profound social impact as aService Delivery Engineeron ourService Deliveryteam.