Service Delivery Engineer 1

Dell GmbH; Kansas; On-site; USD 52,000 - 76,000; Full time

Job summary

Dell Technologies' Service Delivery team is seeking a Service Delivery Engineer to support delivery operations, follow SOPs, and learn troubleshooting and documentation practices. You will contribute to accurate status reporting and ticket hygiene, helping ensure client priorities are met and value is delivered.

Join us to do the best work of your career and make a profound impact as a Service Delivery Engineer on our Service Delivery team.

Responsibilities

• As a Service Delivery Engineer, you will support delivery operations, follow SOPs, and learn troubleshooting and documentation practices.
• You will contribute to accurate status reporting and ticket hygiene.

Job description

Service Delivery Engineer 1, Service Delivery

Dell Technologies customers rely on our products and services to drive progress. So,we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities,challengesand initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and toidentifyand pursue sales opportunities.

Whatyou’llachieve:

As a Service Delivery Engineer, you will support delivery operations, follow SOPs, andlearntroubleshooting and documentation practices. You will contribute toaccuratestatus reporting and ticket hygiene.

Join us to do the best work of your career and make a profound social impact as aService Delivery Engineeron ourService Deliveryteam.