Field Service Engineer 2

Dell GmbH; North Dakota; On-site; USD 70,000 - 90,000; Full time

Job summary

Dell Technologies is seeking a Field Service Engineer 2 to join our Field Service Team in Ellendale, North Dakota. You will contribute to on-site service activities, including installation, configuration and integration, and provide ongoing maintenance and repairs at customer sites.

The role involves collaborating with designers, solution managers and sales specialists to tailor and implement customer solutions, ensuring responsive and seamless service delivery and customer satisfaction.

Responsibilities

• Provide field service at customer sites including installation, configuration, and integration, through to maintenance, troubleshooting and repair.
• Act as a liaison with designers, solution managers and sales specialists to deliver customer-ready field solutions.

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Ellendale, North Dakota.