Hybrid Service Coordinator: Nursing Home Transition

Lifesteps, Inc.; Ambler (Montgomery County); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Premium medical, dental and vision

Paid time off

8 paid holidays

Job summary

All Abilities, Inc., a Lifesteps, Inc. subsidiary, is seeking a full-time Service Coordinator to support Nursing Home Transition (NHT) for participants across PA counties. The role involves coordinating housing, utilities, and funding as participants transition back to their communities.

The position is hybrid—work from home with travel to meet clients in surrounding counties; one trip to western PA for training is required. Strong customer service and organization are essential.

Qualifications

• High School Diploma or GED required.
• Demonstrated ability to communicate and provide excellent customer service.
• Demonstrated ability to organize multiple tasks in a timely manner.
• Ability to travel throughout assigned area up to 50% per week.
• Proficient with Microsoft Office Suite, Outlook and Adobe PDF.
• Current driver’s license and the ability to travel for business utilizing personal vehicle.
• Ability to obtain ACT 33/34 and FBI clearances required.
• Ability to work remotely at home with a dependable internet connection.

Responsibilities

• Assist the participant with finding housing options and utility service options.
• Coordinate with the nursing home staff and participant family members as needed.
• Check on any waiver or income funding and arrange appropriate supports.
• Travel to meet clients in surrounding counties as required.

Skills

Customer service

Time management

Communication

Travel ability

Remote work capability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

All Abilities, Inc., a Lifesteps, Inc. subsidiary, is seeking a full-time Service Coordinator to support Nursing Home Transition (NHT) for participants across PA counties. The role involves coordinating housing, utilities, and funding as participants transition back to their communities.

The position is hybrid—work from home with travel to meet clients in surrounding counties; one trip to western PA for training is required. Strong customer service and organization are essential.