Service Coordinator - MoCo ACT

Pathways to Housing DC; Silver Spring (MD); Hybrid; USD 56,000 - 60,000; Full time

Benefits offered by this job

15 days vacation

11 paid holidays

Health insurance

HSA

Dental and Vision Insurance

Long-Term Disability

Life Insurance

403(b) Retirement Plan

EAP

Job summary

Pathways to Housing DC is seeking a Service Coordinator in Silver Spring, MD to join the Assertive Community Treatment team. This role involves outreach, case management, counseling, advocacy, and independent work in diverse environments.

The position emphasizes client-centered recovery, collaboration with a multidisciplinary team, and evidence-based practices to promote housing stability and well-being.

Qualifications

• Bachelor's degree in social work or related field or 2 years’ experience in mental health/human services.
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities.
• Driver's license and vehicle required; excellent communication, writing, and computer skills.

Responsibilities

• Collaborate with client in the formulation of an IRP reviewed with the client regularly.
• Provide outreach, case management, counseling, advocacy in various environments.
• Provide tailored housing, school, training & work opportunities, daily living support.
• Maintain written and computerized records and complete program documentation.
• Organize and participate in social activities with clients in the community.
• Coordinate referrals to community services and advocate client participation.
• Lead groups, workshops, and in-services.
• Meet MD Medicaid guidelines for assigned clients.
• Work effectively as part of a team.
• Utilize evidence-based practices.

Skills

Communication skills

Writing

Computers

Patience

Flexibility

Education

Bachelor's degree in social work or related field

2 years’ experience in mental health services

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Silver Spring, MD, US

Salary Range: $56,000.00 To $60,000.00 Annually

Pathways to Housing DC is an innovative agency based in the heart of Washington, D.C with services in Montgomery County Maryland. We believe that housing is a basic human right, and that without housing people are unable to address their mental health disorders, addictions, and other life stressors. We provide each person entering our program their own apartment, without requiring treatment compliance or sobriety as a prerequisite. We then provide each person with intensive support services to help them stay housed and begin their journey to recovery.

The Assertive Community Treatment (ACT) team provides flexible, community-based services that are designed to promote the stability, recovery and community reintegration of formerly homeless individuals who have a mental illness and co-occurring substance use disorders.

The Service Coordinator works in collaboration with the trans-disciplinary team (including Psychiatrist, nurses, addictions counselors, and peers) and provides ACT services for all clients on the team in a compassionate and responsible manner. All services consumers are consumer-driven and recovery-focused.

Successful Service Coordinators are flexible and patient. They work well in a fast-paced environment, and are independent thinkers.

RESPONSIBILITIES

• Collaborate with client in the formulation of an Individual Recovery Plan (IRP) that is reviewed and modified with client on a regular basis;
• Provide outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: the streets, shelters, jails, hospitals, apartments, office, etc;
• Provide individually tailored services to each client in the following areas: housing, school, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, money management & entitlements, medication support, self-help & empowerment, problem solving, family life & social relationships and integrated treatment for substance abuse;
• Maintain written and computerized records compile reports and complete other program documentation (e;g;, progress notes, incident reports, on-call logs, letters, psychosocial assessments);
• Organize and participate in social activities with clients in the community;
• Coordinate and monitor referrals to community services and advocate client participation;
• Lead groups, workshops, and in-services
• Meet assigned clients according to MD Medicaid guidelines
• Work effectively and constructively as part of a team;
• Utilize evidence-based practices;
• Perform related work as assigned;

QUALIFICATIONS

• Bachelor's degree in social work or related field OR 2 years’ experience in mental health services/human services;
• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations;
• Career experience in social services, supported housing, or with persons with disabilities;
• Excellent communication, writing, and computer skills;
• Driver's license and vehicle required;

BENEFITS

Pathways to Housing DC offers a comprehensive benefits package, including:

• 15 days of paid vacation to start
• 11 paid holidays
• 10 paid Sick/Wellness days
• Health insurance for individuals, partners, and families
• Employer-sponsored Health Savings Account (HSA)
• Dental and Vision Insurance
• Employer-paid Long-Term Disability (LTD) Insurance
• Employer-paid Life Insurance
• 403(b) Retirement Plan with Employer Match
• Employer-paid Employee Assistance Program (EAP)
• Optional employee-paid benefits including Legal Coverage, Short-Term Disability, and Pre-Tax Commuter Benefits