Service Coordinator III

Trane Technologies; Noblesville (IN); On-site; USD 55,104,000 - 102,411,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Job summary

Trane Technologies-Life Science Solutions is seeking a Service Coordinator III to plan and coordinate activities for our service business in Noblesville, IN. You will serve as a key point of coordination for service operations and build strong relationships with customers and internal teams.

Responsibilities include managing workflows, maintaining records, identifying service opportunities, and ensuring accurate documentation in a fast-paced environment.

Qualifications

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Organized with the ability to multi-task and prioritize daily interruptions.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.

Responsibilities

• Coordinate service operations by managing workflows, maintaining records, and supporting day-to-day processes.
• Build and sustain relationships with customers and internal partners to deliver responsive solutions.
• Identify and support new service opportunities with Sales and Support teams.
• Plan, prioritize, and meet deadlines in a fast-paced environment.
• Maintain accuracy in documentation and data management.
• Collaborate with team to achieve shared goals.

Skills

Customer service

Organization

Multitasking

Communication

Education

College/Technical degree

Tools

Word

Excel

Outlook

Windows

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's In It For You

Trane Technologies-Life Science Solutions is hiring for a Service Coordinator III to join our team in Noblesville, IN. In this role, you will be responsible for planning and coordinating activities for our service business.

What You Will Do

• Serve as a key point of coordination for service operations by utilizing strong computer proficiency to manage workflows, maintain records, and support day-to-day business processes.
• Build and sustain effective relationships with both internal and external customers by actively listening, understanding needs, anticipating challenges, and delivering responsive solutions that promote customer satisfaction.
• Identify and support new service opportunities through proactive communication and collaboration with customers and internal partners, including Sales, Technical Support, and Customer Service teams.
• Demonstrate strong organizational and decision-making skills, with the ability to plan and prioritize work, assess requirements, meet deadlines, and exercise sound judgment in a fast-paced environment.
• Maintains a high level of accuracy and attention to detail in documentation and data management while effectively handling routine responsibilities amid changing priorities and interruptions.
• Contributes to a collaborative team environment by supporting shared goals, valuing diverse perspectives, and applying strong problem-solving and negotiation skills to achieve positive outcomes.

What You Will Bring

• Certificate/degree from college or technical school with three (3) years related experience and/or training; or minimum of five (5) years of related experience and/or training with HS Diploma/GED.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily interruptions.
• Strong attention to detail and enjoy working in fast paced environment.
• Knowledge of Word, Excel, Outlook, and Windows.
• Flexibility to work overtime/weekends, as required.

Annual Base Salary Range Or Hourly Base Pay Range

$40,000.00 - $74,340.00

Compensation Type

Exception Hourly

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.