Service Coordinator I-Eden Heights

National Church Residences; Eden Heights (PA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life & Disability

Paid Time Off

Tuition reimbursement

Holiday pay

Job summary

National Church Residences seeks a Service Coordinator to manage programs and services for Eden Heights residents. You will partner with local agencies and providers to ensure residents access needed resources and support to maintain quality of life.

Responsibilities include coordinating activities, developing referral networks, and delivering excellent resident service. Strong advocacy, organization and communication are essential in this role.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Two+ years in social service delivery with elderly/family populations.
• Ability to advocate, organize, and deliver results for residents.

Responsibilities

• Coordinate programs and activities for residents.
• Liaise with community agencies and service providers.
• Identify low-cost providers and negotiate discounts.
• Engage residents to identify needs and refer to services.
• Develop a Resource Directory of local providers.
• Sponsor educational events on health care, life skills, referrals.
• Provide quality customer service addressing concerns and needs.
• Assist residents in accessing community services and supports.
• Report complaints and maintain effective relationships.

Skills

Communication skills

Advocacy

Problem solving

Education

Bachelor's degree in social work or related field

Job description

Job Description

Job Description: Competitive Pay - Awesome Benefits! Work Type: Full time 40 hours a week with full time benefits Eden Heights-94- units located at - New Braunfels, TX is a senior apartment community with a team of property management professionals that are unmatched in the area! The Service Coordinator assumes responsibility for coordinating programs and services to help residents maintain a good quality of life!

Qualifications

• Education: A bachelor’s degree in social work or a related field is preferred.
• Experience: Preferred two or more years of experience in a social service delivery with elderly and/or family population. Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

Responsibilities

• Assume responsibility for coordinating programs and activities for residents.
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents.
• Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
• Develop a Resource Directory that includes a listing of state and/or local service providers.
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents addressing concerns and assisting with basic needs.
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling.
• Report all complaints made by residents and/or families.
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills.

Benefits

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100% for four weeks; Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and 9 paid Holidays.
• *Programs may vary depending on Full Time, Part Time or Contingent status.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Company Overview

National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences.