Service Coordinator I - Center County

Service Coordination Unlimited Inc; State College (Centre County); On-site; USD 42,000 - 52,000; Full time

Job summary

Service Coordination Unlimited Inc seeks a Service Coordinator I to join our team in the Center County area. You will assess, identify, secure, and monitor services for participants to help them achieve person-centered goals.

Responsibilities include coordinating with providers, documenting outcomes, and ensuring compliance with plans, visits, and incidents. A bachelor’s degree is required, with at least three years in social services or healthcare, and a valid driver’s license for local travel.

Qualifications

• Bachelor’s degree required; practicum experience is a plus.
• At least three years in a social service or healthcare setting required.
• Experience with people with disabilities or seniors and LTSS/service coordination preferred.
• Excellent communication, customer focus, integrity, and teamwork.

Responsibilities

• Assess, identify, secure, and monitor services for program participants based on their unique needs.
• Respond to participant needs through various communication methods and remain attentive to requirements.
• Meet compliance standards and timeframes for assessments, service plans, visits, calls, and incident reporting.
• Document each visit and contact in a detailed, person-centered manner in required systems.
• Provide training and support to participants and consumer employees in managing direct care services.
• Maintain and utilize internal databases to track participant information and encounters.
• Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.

Skills

Communication

Customer service

Problem solving

Teamwork

Interpersonal skills

Dependability

Quality focus

Self-development

Productivity

Education

Bachelor's degree

Tools

Computer literacy

Job description

***This position requires travel in Center county and surrounding areas.***

***Sign On Bonus available***

Pittsburgh Post Gazette 2026 Top Workplaces Winner!

View our Pittsburgh Post Gazette Top Workplaces Page here: https://topworkplaces.com/company/service-coordination-unl_1/

Join Our Team as a Service Coordinator I!

Are you passionate about making a difference in people’s lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you!

About Us:

At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community.

View our careers page here: https://www.sc-unlimited.org/careers

Key Responsibilities:

• Service Coordination:Assess, identify, secure, and monitor services for program participants based on their unique needs.


• Participant Support:Respond to participant needs through various communication methods and remain attentive to their requirements.


• Compliance:Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting.


• Documentation:Document each visit and contact in a detailed and person-centered manner in all required systems.


• Training & Support:Provide necessary training and support to participants and consumer employees in managing direct care services.


• Database Management:Maintain and utilize internal databases to track participant information and encounters.


• Assistance:Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services.


• Company Values:Demonstrate company values consistently in all interactions and duties.

Qualifications:

• Education: Bachelor’s degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus.

OR

• Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred


• Skills:Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork.


• Technical Skills:Proficient in using computer systems and technology relevant to the role.


• Physical Demands:Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently.


• License:Valid driver’s license and dependable means of transportation. Must be able to travel throughout Center and surrounding counties.

Why Join Us?

• Impactful Work:Make a real difference in the lives of individuals in your community.


• Supportive Environment:Work with a team that values collaboration, inclusivity, and personal growth.


• Professional Development:Opportunities for continuous learning and career advancement.


• Competitive Benefits:Enjoy a comprehensive benefits package that supports your well-being.