Service Coordinator/Human Services (Monroeville)

Alleghenies United Cerebral Palsy

Monroeville (Allegheny County)

On-site

USD 23,866 - 33,992

Full time

14 days+

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Benefits offered by this job

Flexible Schedule

No on‑call

15 Agency Paid Days Off

18 PTO Days

Paid Training Period

Mileage Reimbursement

Company‑Provided Equipment

Tuition Reimbursement

Medical Insurance

Company Paid Dental Insurance

Company Paid Vision Insurance

Company-paid life insurance

Up to 5% Match for 401(k)

Job summary

A non-profit organization in Pennsylvania is looking for a Service Coordinator to develop and manage personalized service plans for individuals with disabilities. This role requires strong communication, coordination, and compliance skills. The position offers a hybrid work model with a starting hourly rate of $21 and a generous benefits package including paid time off and medical insurance. Apply today to make a meaningful difference in the lives of individuals while enjoying a supportive and flexible work environment.

Qualifications

Bachelor's degree in a relevant field is required.
At least 2 years of professional experience in case management for people with physical disabilities.
Experience working with individuals with Autism is essential.
Knowledge of Medicaid Waiver programs and Long-Term Services is preferred.

Responsibilities

Collaborate with clients to develop individualized service plans based on personal goals.
Update service plans to reflect life changes and current support needs.
Monitor services to ensure they meet individual needs and are implemented properly.
Maintain open communication with support teams.
Ensure compliance with program regulations and documentation standards.

Skills

Experience working with individuals with disabilities or special needs

Strong skills in assessment, planning, and participant‑centered service delivery

Excellent organizational, communication, and documentation skills

Ability to work effectively as part of an interdisciplinary team

Familiarity with community support systems

Education

Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field

Job description

WE ARE GROWING. JOIN OUR TEAM

WHO IS Alleghenies United Cerebral Palsy (AUCP)- AUCP is a non‑profit organization founded in 1955. It started as a grassroots effort by a group of concerned parents who wanted to find support for family members aged 18 - 59 with physical and intellectual disabilities. Starting in a church basement, we have evolved into an organization serving over 4,000 lives 18 and older, with staff throughout PA. Our mission is to assist individuals with disabilities in meeting their basic needs, enhancing their quality of life, and promoting their independence while also allowing them to be active participants in the decision‑making and direction of their services.

Qualifications

Education and Experience:

Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
At least three (2) years of professional experience in case management for people with physical disabilities.
Three (2) years of experience working with individuals with Autism.
Knowledge of Medicaid Waiver programs, Long‑Term Services and Supports (LTSS), and Home and Community‑Based Services (HCBS) strongly preferred.

What AUCP Offers You

Starting Hourly Rate: 21/hour, with the opportunity for performance‑based increases.

Generous Benefits Package:

Flexible Schedule
No on‑call
15 Agency Paid Days Off (including 11 holidays)
18 PTO Days
Paid Training Period
Mileage Reimbursement
Company‑Provided Equipment
Tuition Reimbursement
Medical Insurance
Company Paid Dental Insurance
Company Paid Vision Insurance
Company-paid life insurance with the option of adding additional coverage for you and your family
Up to 5% Match for 401(k)

Position Summary

As a Service Coordinator (SC) with Alleghenies United Cerebral Palsy (AUCP), you will work closely with individuals and their support teams to develop, update, and manage personalized service plans. Your goal is to ensure that each person receives the support they need to thrive‑whether through paid providers or community resources. This is a client‑centered role that requires strong communication, coordination, and compliance skills.

Work Location: Hybrid/Remote Position with the ability to complete visits in the community in PA. Must live in PA or be willing to travel to PA to complete home visits.

Key Responsibilities

Collaborate with clients and their teams to develop individualized service plans (ISP) based on personal goals and priorities.
Regularly update service plans to reflect life changes and current support needs.
Coordinate and monitor services with paid providers and community resources to ensure they are:
- Meeting the individual's needs,
- Authorized and used appropriately,
- Implemented by knowledgeable staff following the plan.
Maintain open communication with support teams to address concerns and updates promptly and effectively.
Ensure all work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
Travel within the assigned region to meet with participants in compliance with ISP.

Skills and Knowledge:

Experience working with individuals with disabilities or special needs.
Strong skills in assessment, planning, and participant‑centered service delivery.
Excellent organizational, communication, and documentation skills.
Ability to work effectively as part of an interdisciplinary team.
Familiarity with community support systems, housing resources, health care, and human services.

Work Environment