Service Coordinator - CYFS

IdahoPTV; Caldwell (ID); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Retirement plans

Life insurance

Disability insurance

FSA

Training opportunities

Flexible hours / telecommuting

Job summary

Idaho Department of Health & Welfare seeks a Psychosocial Rehab Specialist (PSR) Service Coordinator for the Infant Toddler Program in Caldwell. The role combines office work and home visits to support families and children, coordinating services and completing required paperwork.

The ideal candidate has PSR certification or a related BA, strong communication, and a detail-oriented approach. The position includes comprehensive benefits and opportunities to work with interdisciplinary teams.

Qualifications

• Minimum: knowledge of human services principles and practices; behavioral management; case management.
• Bachelor-level or completion of PSR certification per USPRA; or related degree with relevant experience.
• Computer literacy for data entry, reporting, and document handling.

Responsibilities

• Conduct intake meetings with families and complete required paperwork.
• Write and review Individual Family Service Plans (IFSPs) for eligible children.
• Conduct IFSP reviews at least every 6 months and coordinate with teams.
• Connect families to community resources and support services.
• Complete data entry and support transitions out of the program.

Skills

Human services knowledge

Behavioral management

Case management

Cognitive behavioral education

Social and family systems

PSR certification / related degree

Computer literacy

Education

PSR certification per USPRA or related BA degree

Tools

Data entry

Electronic mail

Reporting

Document management

Job description

USA:ID:Caldwell | Human Services | Full Time

23.92 - 23.92 USD per hour

Posted 2 days ago | Apply before November 9, 2026

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

Are you a detail-oriented human services professional who excels in a fast-paced environment? Do you want to make a positive impact on the lives of Idaho's children and families? If this sounds like a good fit to you, we are seeking applicants for a Psychosocial Rehab Specialist (PSR)Service Coordinator to join the Division of Early Learning and Development, Infant and Toddler Program located at our Caldwell office. This position will need to be able to work both autonomously and within a team. This individual must display reliability, excellent communication skills, attention to detail, and an exceptional ability to successfully coordinate and complete multiple tasks. Punctuality and dependability are key for this position, as well as the ability to work in the office and out in the field including going to client’s homes.

The Idaho Department of Health & Welfare is a drug-free workplace.Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employmentdrug test.In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Initial contact with families whose children have been referred to the Infant Toddler Program
• Spend 50% of time conducting intake meetings with families - completing required paperwork and initial assessments
• Request records as needed for service provision
• Work with interdisciplinary team to ensure referred children are evaluated for eligibility
• Write Individual Family Service Plans (IFSPs) for eligible children
• Conduct reviews of IFSPs at least every 6 months
• Connect families to community resources and support
• Complete data entry as required
• Support families with transition out of the Infant Toddler Program, including to local school district programs
• Collaborate with team members on shared cases

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Good knowledge of human services principles and practices including behavioral management methods, social and family systems, cognitive behavioral education and case management methods. Typically gained by a certification as a psychosocial rehabilitation specialist in accordance with USPRA requirements OR bachelor's degree in social work, psychology, counseling, behavioral science, special education, psychosocial rehabilitation, healthcare, criminal justice or related field from a nationally accredited university or college OR 2-4 upper division courses as stated above AND 2-4 years’ work experience OR experience that represents the knowledge level above.
• Computer literacy for data entry, electronic mail, composing reports and letters, and storing and retrieving documents.

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.