Service Coordinator - Bilingual

Developmental Pathways

Aurora (CO)

Hybrid

USD 3,291,000 - 3,622,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance

Job summary

Developmental Pathways (DP) is seeking a Bilingual Service Coordinator in our Early Intervention Department to support services for children in various settings. You will lead and mentor coordinators, problem-solve with families, providers, and management, and navigate complex cases with bilingual support as needed.

The role offers a 4-day, 40-hour week (Mon-Thu) with flexible remote work and in-person collaboration at our Aurora, CO headquarters or off-site locations.

Qualifications

  • Bachelor’s degree, OR five years’ experience in developmental disabilities.
  • Valid Colorado driver’s license and auto insurance.
  • Bilingual fluency in English and Spanish.

Responsibilities

  • Coordinate services and providers to meet individual needs per IFSP.
  • Develop and review IFSP/FSP with family and multidisciplinary team.
  • Schedule and facilitate meetings with individuals and families in services.
  • Counsel individuals and families to determine priorities for services.
  • Monitor health and safety issues and facilitate referrals to other agencies.
  • Ensure compliance with Part C laws and agency policies and procedures.
  • Document case notes and data entry in UNICORN in a timely manner.
  • Liaise with DP departments and external entities to interpret documents and convey program changes.
  • Develop collaborative relationships with providers and Child Find staff and community partners.

Skills

Bilingual English/Spanish
Communication skills
Driver's license

Education

Bachelor’s degree

Job description

Developmental Pathways (DP) has an opportunity for a Bilingual Service Coordinator (SC) in our Early Intervention Department. The Bilingual Service Coordinator will support services or therapeutic intervention for children living in a variety of settings. Communicates with a broad team of providers which may include professionals, direct care employees, families, and natural supports chosen by the individual/family being served. The Service Coordinator provides leadership and mentoring to Coordinator positions and problem-solves difficult situations with the management team, families, and providersThis role offers a 4-day, 40-hour workweek, Monday-Thursday, and includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations.Application Deadline: Sunday, August 23rd at 11:59 PM (MST)Starting Salary & Benefits$23.90 - $26.29 hourly + an additional 4% Bilingual Pay Premium for hours workedHealth/dental/vision coverageEmployer-paid and supplemental life insuranceShort- and long-term disability insuranceGenerous paid time off and holiday payFlexible work scheduleMonthly remote work stipend401(k) investment plan, with an employer match of up to 4%Mileage reimbursementTuition reimbursement programCertified Employer for Public Service Loan Forgiveness ProgramHealthcare reimbursement and flexible spending planDiscounts on auto and homeowners’ insuranceEmployee assistance programCredit union membershipEmployer-paid trainingYou Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/¡Usted pertenece! Para saber más sobre nuestro compromiso con la inclusión y la diversidad, visite nuestro sitio web: https://www.dpcolo.org/about-us/inclusion-and-diversity/RequirementsBachelor’s degree, ORFive (5) years’ experience in the field of developmental disabilities, ORA combination of education and experience appropriate to the requirements of the positionPersonal vehicle in good operating condition for use during work as appropriateValid Colorado motor vehicle license and proof of motor vehicle insuranceAbility to meet our driving requirements - no suspensions/ no more than two tickets in the past three yearsVehículo personal en buen estado de funcionamiento para su uso durante el trabajo según correspondaPermiso de conducir válido en Colorado y prueba de seguro del vehículoCapacidad de cumplir con nuestros requisitos de conducción - sin suspensiones/no más de dos multas en los últimos tres añosCapacidad para hablar, escribir e interpretar con fluidez en inglés y en otro idioma (español) en función de las necesidades de la empresaCapacidad para llevar a cabo todas las responsabilidades típicas de un coordinador de servicios en un idioma o idiomas con fluidezApoyo en la traducción escrita de documentos internos para su uso por las partes interesadas, según correspondaUpon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.PreferredExperience with Child Find and/or Part C laws and regulationsWorking knowledge of the developmental disability system, rules, and regulationsAdditional ResponsibilitiesCoordinates potential services and/or providers to meet individual needs as determined in the individual plan (IFSP)Develops and reviews IFSP/FSP with family and multidisciplinary teamSchedules and facilitates meetings with individuals and families in servicesCounsels individuals and families to determine priorities for servicesOrganizes new service request(s) to appropriate entity for eligibility determination and provides support throughout that processMonitors health and safety issues, advises and counsels as necessary; facilitates referral to other agenciesEnsures Division of Intellectual and Developmental Disabilities/DIDD rules and regulations, Part C law, and agency policies and procedures are adhered to in the provision of servicesAttends and presents at resource fairs, CICC meetings, and public awareness events to communicate information about programs and servicesDocument case notes, TCM notes, and data entry in UNICORN in a timely manner as outlined by department expectationsServes as a liaison to effectively communicate and work with a large cross-section of stakeholders including Pathways departments and outside entities to interpret documents, request data updates, and convey program/policy changesActively develops collaborative relationships with providers and Child Find staff and other community partners; participates in the state and local early childhood community task forces, work groups, advisory boards, and the Early Childhood CouncilProblem solves, explores, communicates, and implements creative avenues to increase revenue for direct service and service coordination and ensures providers are paid appropriately and timely in accordance with the individual’s IFSP/FSPIntegrates knowledge of rules, regulations, and requirements related to serving diverse populations and the coordination of unusually challenging and complex client issuesAbout UsStarted in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!If you need an accommodation with this application process, please contact Support-HR@dpcolo.orgSi necesita alguna comodidad en este proceso de solicitud, póngase en contacto con Support-HR@dpcolo.org
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