Service Coordinator

THE SACK COMPANY; Windsong Trails (NC); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Résumé du poste

The Sack Company is a construction-focused MEPF firm seeking a Service Coordinator to manage client inquiries and coordinate service activities in person at our facility. The role emphasizes front-line communication and cross-department collaboration to deliver timely solutions.

You will handle inquiries, coordinate with department officials, and support procurement tasks while maintaining strong communication across channels. Experience in customer service within construction is valued.

Qualifications

• Three or more years in a client-oriented, customer service, or related administrative position is desired.
• Ability to work on tasks independently or as a team with supervised direction.
• Strong attention to detail and deadlines.
• Excellent communication skills.
• Construction or Service Department experience a plus.

Responsabilités

• Resolve construction and service related client inquiries
• Work with department officials to provide optimal solutions to clients
• Maintain timely communication on multiple platforms between internal and external parties
• Assist with material procurement and requisition needs

Connaissances

Customer service

Communication

Administrative support

Attention to detail

Construction knowledge

Description du poste

Description

Job description

Company Description

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing, and Fire Sprinkler) company that is currently looking for motivated candidates to join our team!

Job Responsibilities

We are seeking a Service Coordinator in our construction firm. As part of our team, you will process client inquiries until resolved, address inbound calls, and maintain documentation as it relates to the department you are assigned to. You should have ample experience using various forms of communication (phone calls, emails, in-person interactions) as a front-of-line point of contact for our organization.

Specific Duties

• Resolve construction and service related client inquiries
• Work with department officials to provide optimal solutions to clients
• Maintain timely communication on multiple platforms between internal and external parties
• Assist with material procurement and requisition needs

Position Requirements and Qualifications

• Three or more years in a client-oriented, customer service, or related administrative position is desired
• Ability to work on tasks independently or as a team with supervised direction
• Strong attention to detail and deadlines
• Excellent communication skills
• Construction or Service Department experience a plus

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule

• Monday to Friday

Experience

• Customer/Client Service: 3 years (Preferred)

License/Certification

• Driver's License (Required)

Work Location: In person