Service Coordinator

Lorensen Automotive Group; Watertown (CT); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Major medical & dental insurance

401K matching plan

Paid vacation/holidays

Job summary

Honda of Watertown, part of Lorensen Automotive Group, is seeking a friendly service coordinator to schedule daily service appointments and assist callers. You will collaborate with technicians, service writers, and supervisors to keep the service lane running smoothly.

The role emphasizes strong communication, independence, multitasking, and solid computer skills, with CDK software experience a plus. Bilingual abilities are a plus but not required.

Qualifications

• Experience in automotive dealership is preferred but not required.
• Strong communication and multitasking abilities.
• Proficient with scheduling and computer skills.

Responsibilities

• Scheduling service appointments
• Answering incoming phone calls
• Knowledgeable about service related questions
• Working with CDK software efficiently
• Collaborate with technicians, service writers, and supervisors

Skills

Communication skills

Independent worker

Multitasking

Auto dealership exp

Scheduling experience

Computer literacy

Bilingual (optional)

Tools

CDK software

Job description

What We’re Looking For

Honda of Watertown is currently looking for a highly outgoing, energetic and dependable individual to join our team. The Automotive service coordinator primary responsibility will be to schedule a minimum number of service appointments on a daily basis and also assist with incoming phone calls when needed.

What We Offer:

• Major medical & dental insurance
• 401K matching plan
• Paid vacation/holidays

RESPONSIBILITIES

• Scheduling service appointments
• Answering incoming phone calls
• Knowledgeable about service related questions
• Working with CDK software efficiently
• Work closely and effectively with team of technicians, service writers, and supervisors

REQUIREMENTS

• Strong communication skills
• Self-starter with ability to work independently and with a team
• Multitasking
• Have experience in automotive dealership (preferred, not required)
• Experience with scheduling efficiently
• Computer skills
• Bilingual is a plus (not required)