Service Coordinator

Gulf Coast JFCS; Tampa (FL); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 PTO Days per year

13 Paid Holidays

Medical, Dental & Vision insurance

Healthcare Concierge

403b match 25%

Dependent Care and Health Care FSAs

Life/AD&D insurance

Mileage Reimbursement

Professional development opportunities

Pet, Legal and Identity Theft programs

Descripción de la vacante

Gulf Coast JFCS seeks a Service Coordinator to manage general service delivery at Myrtle Oaks Apartments, a supportive housing program for seniors. The role involves intake assessments, referrals, and coordinating community services to improve resident well-being.

Qualifying candidates will have a Bachelor’s in Social Work (or related field), 2–3 years in senior social service delivery, and bilingual English/Spanish skills. HUD Certification must be completed within 12 months.

Formación

• Bachelor degree in Social Work or related field.
• 2–3 years' experience in social services for seniors or disabled.
• HUD Service Coordinator Certification within 12 months of employment.

Responsabilidades

• Manage intake assessments and referrals to community providers.
• Develop and update a Resource Directory of local services.
• Coordinate educational events on health care and life skills.
• Foster Resident Associations and ensure By-Laws compliance.
• Monitor service provision and report progress to stakeholders.
• Serve as liaison with community agencies and providers.
• Help residents build informal support networks.

Conocimientos

Bilingual English/Spanish

Advocacy

Problem-solving

Communication

Educación

Bachelor of Social Work or related field (Gerontology / Psychology / Counseling)

Descripción del empleo

Are you excited by the prospect of working for an organization that values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of others?

WHAT YOU WILL DO:

The Service Coordinator is a non-exempt position responsible for general service management at the Myrtle Oaks Apartments, a supportive housing program for the elderly.

• Provides general service management which includes intake assessment, education (services available and application procedures) and referral of residents to serve providers in the general community. These social services may include meals-on-wheels, transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services
• Develop and update as necessary a Resource Directory. This Directory may include a listing of state and/or local service providers that residents can contact for assistance (e.g. services to families, children, individuals who are elderly, persons with disabilities, emergency assistance). In many cases, state and local governments can also provide a listing of the non-profit agencies with which they contract for services
• Coordinate educational events which may include subjects relating to health care, agency support, life skills, referral sources, etc.
• Facilitates the formation and maintenance of Resident Associations within the property if the residents are interested. The formation of these groups assists the residents in planning social events, organizing activities and discussing daily life issues. Assures Resident Association structure is in compliance with By-Laws
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages the provision of supportive services where appropriate
• Serves as a liaison to community agencies, networks with community providers and seeks out new services available to the residents
• Assists the residents in building informal support networks with other residents, family and friends
• Complies at all guidelines in the HUD Service Coordinator Resource Manual, including the timely completion of report and emphasis on client outcomes
• Perform all other duties as assigned

WHAT WE OFFER:

• $23.00 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Dependent Care and Health Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Employer Paid and Voluntary Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor of Social Work or degree in Gerontology, Psychology or Counseling is preferable.
• Minimum of 2 to 3 years' experience in social service delivery for seniors and/or non-elderly disabled. Supervisory experience may be necessary at some capacity.
• Demonstrate a working knowledge of supportive services and other resources in the area served by the project
• Demonstrate the ability to advocate, organize, problem-solve, and provide results for the residents they serve.
• Demonstrate the capability to meet the standards of federal reporting requirements.
• Bilingual, required in languages most spoken by clients (English/Spanish)
• Must complete and obtain HUD Service Coordinator Certification within 12 months of employment

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor's and Master's level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements:

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.