Elder Services Case Manager - Full Time

Gulf Coast JFCS; Clearwater (FL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

$24.14 per hour

15 PTO days per year

13 paid holidays

Healthcare concierge

403b plan with 25% match

Life/AD&D insurance

Mileage reimbursement

Professional development opportunities

Job summary

Gulf Coast JFCS is seeking an Elder Services Case Manager in Florida. You will manage caseloads for the elder population, coordinate services, develop care plans, and monitor delivery of supports, including Medicaid eligibility.

This non-exempt role emphasizes documentation accuracy, client communication, and collaboration with healthcare providers. Benefits include 15 PTO days, 13 holidays, Healthcare Concierge, a 403b plan with 25% match, and ongoing professional development.

Qualifications

• Bachelor’s degree in social services field or related discipline.
• Two years case management experience preferred.
• Knowledge of community resources and Medicaid eligibility.
• Strong verbal and written communication; ability to document accurately.

Responsibilities

• Provide case management services per funder guidelines.
• Screen and assess clients to develop care plans.
• Evaluate eligibility for programs including Medicaid.
• Maintain client records and timely documentation.
• Coordinate services with Medicare or Hospice as needed.
• Report abuse or neglect per Florida statute.
• Maintain productivity targets and assist with caseload.

Skills

Verbal communication

Written communication

Case management

MS Office

Education

Bachelor’s degree in social work, sociology, psychology, or a related social services field

Bachelor’s degree in a field other than the social services field with professional human services experience substitute (as allowed by funder)

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Elder Services Case Manager is a non-exempt position responsible for caseload management within the elder population, which may include Adult Protective Services High Risk referral. This position coordinates services, develops care plans, and implements and monitors service delivery.

• Provide case management services in accordance with guidelines and requirements as established by the funding source
• Screen, assess, and evaluate clients for service needs and develop and implement care plans to address service needs
• Evaluate client eligibility for programs, including assistance with Medicaid eligibility
• Maintain regular contact with clients as established in program guidelines
• Provide information, referral, and follow-up for appropriate support services, including coordination of client services with Medicare or Hospice agencies
• Complete and submit accurate and timely documentation, including but not limited to maintaining client records
• Report any suspected abuse, neglect, or exploitation to the Florida Abuse Hotline, according to State of Florida statute
• Maintain established productivity requirements as established by the supervisor and as related to caseload assignment
• Perform all other duties as assigned

WHAT WE OFFER:

• $24.14 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Healthcare Concierge
• Dependent Care and Healthcare Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Employer Paid and Voluntary Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor’s degree in social work, sociology, psychology, or a related social services field
  • Bachelor’s degree in a field other than the social services field with professional human services experience may substitute on a year-for-year basis for the education requirement if approved by the funder
• Two (2) years of case management experience preferred
• Considerable knowledge of community reorganizations and resources
• Effective verbal and written communication skills
• Must be efficient in using Microsoft Office applications, Word, Excel, Outlook, Teams
• Ability to lift and /or carry case files, office supplies, donations, etc. up to 25lbs
• Potential exposure to a stressful environment involving difficult client situations, including clients who may be verbally and/or physically aggressive
• Must have a valid driver's license with auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Gulf Coast JFCS strives to offer opportunities to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we may provide both individual and group supervision from a Board-Certified qualified supervisor to help fulfill state requirements, at no cost to the employee, depending on staff availability and scheduling capacity.

Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration

Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.