Service Coordinator

South Central Los Angeles Regional Center; Los Angeles (CA); On-site; USD 51,982 - 76,801; Full time

Job summary

The South Central Los Angeles Regional Center is seeking a Service Coordinator to provide effective case management services for a caseload of individuals. The ideal candidate will communicate with families and community members while organizing and addressing various work-related situations.

The position requires a Bachelor’s degree and two years of related experience, focusing on direct interaction with individuals served and coordination of necessary services.

Qualifications

• Ability to perform essential duties satisfactorily.
• Knowledge of documentation and case management.
• Strong communication skills with individuals and families.

Responsibilities

• Provide case management services for assigned caseload.
• Organize and resolve work-related situations.
• Attend meetings and maintain effective working relationships.

Education

Bachelor’s degree from four‑year college or university

Two years related experience

Job description

Position Title

Service Coordinator

Title of Immediate Supervisor

Program Manager

Job Classification

Full‑Time

Salary Range

$51,982 - $76,801

Summary of Position

Provides case management services for an assigned caseload. Works closely with individuals we serve and/or their families. Communicates with staff, vendors and the community. Organizes and resolves work‑related situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contacts assigned individuals we serve and documents; contacts according to established SCLARC Standard Operating Procedures (SOPs) and policy, and completes required documentation.
• Prepares case transfers as needed.
• Attends all unit, division, supervision, staff and in‑service training meetings as required.
• Attends all Planning Team meetings at primary programs and any other individuals we serve related special meetings/hearings (e.g. SCAN, court, IEPs/IFSPs staffings, mental health, governmental/community agencies, placement, etc.) as required.
• Handles officer‑of‑the‑day (OD) duties as required.
• Handles confidential information and adheres to Welfare and Institution (W&I) codes.
• Consults with appropriate specialists regarding the service needs of individuals we serve.
• Maintains effective working relationships with top management, peers and staff.
• May act as Program Manager in his/her absence.

Supervisory Responsibilities

This position has no supervisory responsibilities. However, one may be asked to act as Manager in the absence of the Program Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Bachelor’s degree (B. A.) from four‑year college or university; two years related experience and/or training; or equivalent combination of education and experience. Internships and/or training level employee may have less requirements.

CERTIFICATES, LICENSES, REGISTRATIONS

California Driver License, Class C with personal auto insurance (meeting minimum California requirements).