Service Coordinator

Aston Carter; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Service Coordinator for a 6-month contract-to-hire in Indianapolis. This role involves supporting service operations, managing customer communications, and ensuring compliance with various policies. Ideal candidates should possess strong organizational and communication skills, with proficiency in Microsoft Office and ERP software. This onsite position presents an opportunity for full-time transition and impactful contributions.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Qualifications

• Experience in office administration or service coordination.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• ERP experience preferred.

Responsibilities

• Support Service Manager with quotes and scheduling.
• Maintain customer data and inventory in NetSuite ERP.
• Coordinate field technician schedules.

Skills

Communication

Organizational skills

Tools

Microsoft Office

NetSuite

Job description

Service Coordinator (6-Month Contract-to-Hire)

Location: Indianapolis, IN 46214-2373

Schedule: Mon–Fri, 8 AM–5 PM

Type: Contract-to-Hire

About the Role

Join our team as a Service Coordinator and play a key role in supporting service operations, customer communication, and office management. This is a 6-month contract-to-hire opportunity with strong potential for full-time placement.

Key Responsibilities

• Support Service Manager with quotes, scheduling, and customer follow-up
• Maintain customer data, inventory, and invoicing in NetSuite ERP
• Coordinate field technician schedules and service documentation
• Ensure compliance with safety, HR, and accounting policies
• Identify and recommend process improvements
• Serve as backup to the Service Manager

What We’re Looking For

• Experience in office administration or service coordination
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• ERP experience (NetSuite preferred)
• Background in manufacturing or field service industries
• Strong communication and organizational skills

Why Apply?

• Opportunity to transition to a full-time role
• Make a direct impact on service operations
• Work in a collaborative, growth-focused environment

Pay and Benefits

The pay range for this position is $23.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Jun 27, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.