Service Coordinator

Flowserve; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Flowserve in Houston is seeking a Service Coordinator to quote parts and schedule repairs to meet customer specifications and deadlines. You will coordinate across engineering, purchasing, sales and operations to ensure all customer expectations are met.

As an individual contributor, you will handle quotations, delivery timing, order checks, and invoicing support with a focus on accuracy and timely communication. This role supports warehouse activity when needed.

Qualifications

• BS or BA degree in a relevant field or 0-2 years related experience.
• Ability to manage multiple tasks and deadlines with accuracy.
• Experience supporting materials planning or operations preferred.

Responsibilities

• Provide detailed parts quotations for customer equipment
• Determine delivery time after inventory check
• Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications
• Communicate with internal and external customers to provide updates on order status and expedite requests
• Request quotes and initiate purchase orders
• Control incoming and outgoing invoices
• Schedule with suppliers, including delivery date check, reconciliation and information
• Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)
• Other duties as assigned

Skills

Strong organizational skills

Adaptable and flexible

Demonstrates ownership

Complex-context planning

Experience in industrial engineering

Microsoft Office suite

Education

BS or BA Degree in relevant field

Tools

Microsoft Office

Job description

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

As a Service Coordinator, your primary function involves quoting, and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.

Responsibilities & Requirements:

• Provide detailed parts quotations for customer equipment


• Determine delivery time after inventory check


• Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications


• Communicate with internal and external customers to provide updates on order status and expedite requests


• Request quotes and initiate purchase orders


• Control incoming and outgoing invoices


• Schedule with suppliers, including delivery date check, reconciliation and information


• Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)


• Other duties as assigned

Preferred Experience / Skills:

• Experience in Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)


• Ability to deal with complex contexts, efficiently planning material availability and capacities


• Experience in industrial engineering


• Strong organizational skills


• Adaptable and flexible


• Demonstrates ownership


• BS or BA Degree in relevant field and / or 0-2 years relevant experience

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID : R-21271

Job Family Group : Materials Management

Job Family : MM Materials Planning

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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