Service Coordinator

Talentify; Hempfield Township (Westmoreland County); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Pension/401(k)

EAP program

Parental Leave

Vacation and PTO

Job summary

Transitional Services for New York, Inc. (TSINY) seeks Service Coordinators for the PROS program in Jamaica, NY. The role focuses on providing individual and group services, managing a PROS caseload, and coordinating with community partners.

Qualifications range from a high school diploma to master's level or CASAC credentials, with licensure as a professional staff preferred. TSINY emphasizes nondiscrimination and comprehensive benefits for staff applicants.

Qualifications

• Ability to manage an assigned caseload of PROS participants.
• Proficiency in completing paperwork, statistics and correspondence.
• Experience delivering individual and group services.
• Strong communication and collaboration with community agencies.

Responsibilities

• Manage an assigned caseload of PROS participants.
• Complete all necessary paperwork, statistics and correspondence per guidelines.
• Provide individual and group services aligned with experience and training.
• Maintain records and conduct outreach to participants and agencies.
• Engage in crisis intervention and on-call coverage.
• Participate in supervision and staff development activities.

Skills

Crisis intervention

Caseload management

Documentation

Communication

Team collaboration

Education

High School diploma

Bachelor’s/Associate degree + related experience

Master’s degree or CASAC

Professional licensure

Job description

Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs.

TSINY, a non-profit mental health services agency is seeking Service Coordinators for their Personalized Recovery Oriented Services (PROS) program, located in Jamaica (Queens), NY.

Salary: $33,000 to $55,000 based on degree and experience, Full-Time

Generous benefits:

Medical, Dental, Vision, Life Insurance, Pension, 403(b), EAP program, Parental Leave, Vacation and PTO time

Position Summary

Provide individual and group services and manages a caseload of PROS participants.

Essential Functions

• Manage an assigned caseload of participants
• Complete all necessary paperwork, statistics and correspondence in accordance with all regulatory and Agency guidelines. Include IRP development, initial and ongoing assessments, contact notes, monthly progress notes, etc.
• Provide individual and group services in accordance with experience and training.
• Monitor records of service.
• Provide participant outreach.
• Maintain ongoing communication with community-based agencies regarding individuals in program.
• Crisis intervention, including emergency on-call.
• Participate in staff training and program development
• Participate in weekly supervisory sessions.
• Be able to sit or stand as needed, with or without reasonable accommodation.
• May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation.
• Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation.
• During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan.
• Perform other related duties as required.

Experience/Education/Skills/Abilities

Service Coordinator I: High School diploma

Service Coordinator II: Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ experience in a mental health setting

Service Coordinator III: Master’s degree in a related field or Credentialed alcoholism and substance abuse counselor (CASAC)

Service Coordinator IV: Licensure as a Professional Staff

Service Coordinator V: Licensed Clinical Social Worker

TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.