Service Coordinator

RHF Management, Inc.; Baldwin Park (CA); On-site; USD 28,413 - 40,467; Part time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance

Life insurance

Job summary

RHF Management, Inc. is seeking a part-time Social Service Coordinator to support the well-being of residents at Central Metro Place Apartments in Baldwin Park, CA. This role involves assessing residents' needs, coordinating services, and developing health programs. Ideal candidates will have relevant education and a strong background in advocacy and community resources.

Competitive pay and benefits offered for eligible employees.

Qualifications

• Strong understanding of supportive services for older adults.
• Proven ability to advocate for residents' needs.
• Commitment to maintaining high ethical standards.
• Excellent verbal and written communication skills.
• Capable of working independently with minimal supervision.

Responsibilities

• Evaluate residents' needs to identify services.
• Establish connections with local service providers.
• Create health and wellness programs for residents.
• Act as a resident advocate and liaison with service providers.
• Maintain accurate records and reports of service coordination.

Skills

Supportive Services Expertise

Advocacy & Problem-Solving

Communication

Collaboration

Time Management

Technical Proficiency

Education

Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field

Tools

MS Office Suite

Job description

The Social Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a part-time, 24-hours-a-week Social Service Coordinator at Central Metro Place Apartments, 54-unit older adult residential community located in Baldwin Park, CA.

Key Responsibilities

• Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
• Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
• Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaise between residents and community services.
• Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
• Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
• Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
• Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.

Knowledge & Skills

• Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults.
• Advocacy & Problem‑Solving: Proven ability to advocate for residents' needs and resolve issues.
• Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality.
• Collaboration: Ability to work effectively with residents, staff, community partners, and service providers.
• Independent Work: Capable of working independently and with minimal supervision.
• Communication: Excellent verbal and written communication skills.
• Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs.
• Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.

Education & Experience

• Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
• Experience with diverse senior and disabled populations is considered.
• Relevant work experience will be considered.

Compensation

The anticipated base pay range for the position is $25.00–$25.00 per hour. This role is non‑exempt and may be eligible for overtime pay in accordance with federal and state law.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance
• Term life and voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.