Service Coordination Specialist (Entry Level)

Cascade Community Healthcare; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO + 11 holidays + personal day

Medical, dental, vision benefits

PSLF eligibility

Job summary

Cascade Community Healthcare is seeking a Service Coordination Specialist to join the Crisis Relief Team. You will coordinate care and discharge planning with an interdisciplinary treatment team, referrals, and documentation to ensure seamless service delivery for adults 18+.

The role involves overnight shifts with a $2/hour differential on swing/NOC hours and certain weekend/Holiday hours. You will maintain clinic records, engage with co-workers and external providers, and participate in MOAB

Qualifications

• Ability to communicate effectively both verbally and in writing.
• Ability to develop and maintain effective working relationships with co-workers, public and private sector organizations, community groups, and the public.
• Must maintain current phone and mailing address with the Human Resources Department.
• Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual; Maintain the clinic record, including documentation of activities performed as part of the service delivery process.
• Occasional to considerable standing or walking, varies based on acuity of unit.
• Ability to pursue a client in the event they try to leave the secure unit.
• Successful completion of MOAB training (Management of Aggressive Behavior).
• Including but not limited to pivoting, knee squats, shuffling front and backwards, assisting a person to the floor, stabilizing people in standing, seated, lying and supine positions.

Responsibilities

• Coordinate care and discharge planning for individuals with the treatment team.
• Maintain clinic records and document services and activities in medical records.
• Provide referrals to ensure services are coordinated with facility and external providers.
• Develop and maintain relationships with co-workers and community organizations.
• Support patient safety and emergency response within the unit.

Skills

Verbal & written communication

Interdisciplinary coordination

Patient safety & MOAB training

Job description

Job Description "Serving our community with acceptance, compassion and respect"

Cascade Community Healthcare (CCH) has been providing treatment services to Lewis County and surrounding areas for 60 years. The Cascade Evaluation and Treatment Center provides intensive mental health and psychiatric services for adults 18 and older. This facility has 16 beds on the Evaluation and Treatment Unit, 6 beds on the Crisis Stabilization Unit, and 18 chairs in the Crisis Relief Center.

We are looking for a Service Coordination Specialist to join our Crisis Relief Team. This position works closely with an interdisciplinary treatment team to coordinate care and discharge planning for individuals, their families, local providers, and other referral sources.

Shifts Available

• Saturday - Monday (NOC/Overnight): 10:00pm - 10:30am
• Monday - Wednesday (NOC/Overnight): 10:00pm - 10:30am
• Thursday - Saturday (NOC/Overnight): 10:00pm - 10:30am

This position is eligible for $2/hour shift differential for eligible hours on Swing an NOC shifts and hours worked on Saturdays, Sundays, and holidays.

Responsibilities & Requirements

• Ability to communicate effectively both verbally and in writing.
• Ability to develop and maintain effective working relationships with co-workers, public and private sector organizations, community groups, and the public.
• Must maintain current phone and mailing address with the Human Resources Department.
• Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
• Identify and address gaps in service needs for participating parties in service delivery to the individual; Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Document all services and individuals' activities in the medical record regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
• Occasional to considerable standing or walking, varies based on acuity of unit.
• Ability to pursue a client in the event they try to leave the secure unit.
• Successful completion of MOAB training (Management of Aggressive Behavior).
• Including but not limited to pivoting, knee squats, shuffling front and backwards, assisting a person to the floor, stabilizing people in standing, seated, lying and supine positions.

Benefits

• Self-Care, time away from work. Start off with 13 hours of paid time off (PTO) earned monthly, and 11 paid holidays plus 16 hours of personal holiday. PTO and Personal Holiday hours are available after 90-days of employment.
• ~ Company Paid Employee Benefits: Medical, Dental, Vision, AllyHealth, EAP, Life insurance and AD&D, Long Term Disability, and Supplemental Benefits (Critical Illness, Hospital Indemnity, and Accident Insurance), subject to plan terms. Medical benefits will be effective the first of the month following date of hire. Must be at least a 0.75 FTE (30 hours/week) to be eligible for medical benefits.
• Supplemental Term Life Insurance, Supplemental Legal Care, Fraud & Identity Protection, HSA, FSA, Dependent Care FSA, and Pet insurance, subject to plan term.
• Cascade is an eligible employer for the Public Service Loan Forgiveness (PSLF) Program.

No phone calls please.