Service Coordination Pro - Mon-Fri, Growth & Benefits

Byrider; Parkersburg (WV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Training plan

Career growth potential

Job summary

Byrider is seeking a Service Coordinator in Parkersburg, WV to greet customers, manage phone inquiries, and schedule service appointments. You will follow up on repairs and assist the Service Manager while maintaining accurate repair orders.

The role offers a Monday–Friday, 7:00–5:00 schedule with full benefits, including health, dental, vision, 401k and paid time off. Prior customer service experience is welcomed and encouraged.

Qualifications

• Customer service experience is welcome.
• Ability to multitask and stay organized in a fast-paced office.
• Strong computer and data-entry skills are required.
• Excellent communication and interpersonal abilities.
• Valid driver's license and ability to pass background check.

Responsibilities

• Greet customers and manage their inquiries.
• Take phone calls and answer customer questions.
• Schedule service appointments and coordinate with techs.
• Follow up with customers after service.
• Complete repair orders and assist the Service Manager.

Skills

Multitask

Detail oriented

Organizational skills

Computer skills

Communication skills

Customer service skills

Valid driver's license

Background check clearance

Job description

Byrider is seeking a Service Coordinator in Parkersburg, WV to greet customers, manage phone inquiries, and schedule service appointments. You will follow up on repairs and assist the Service Manager while maintaining accurate repair orders.

The role offers a Monday–Friday, 7:00–5:00 schedule with full benefits, including health, dental, vision, 401k and paid time off. Prior customer service experience is welcomed and encouraged.