Service/Contract Sales Representative – Life Safety & Security Systems

FSS Technologies; Arlington Heights (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

FSS Technologies is seeking a Service Sales Representative to build recurring revenue through service contracts such as monitoring, inspections, and maintenance for life safety and security systems. This full-time role emphasizes relationship-building with business decision-makers and a strong sales pipeline.

No prior industry experience is required as training is provided; candidates with 2+ years in B2B/B2C sales are preferred, along with excellent communication and organization.

Qualifications

• No industry experience required — full training provided.
• 2+ years B2B/B2C sales preferred but not required.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Self-motivated, organized, and goal-driven.
• Proficiency with Microsoft Office; CRM software willingness to learn.
• Valid driver's license with clean driving record.

Responsibilities

• Proactively connect with new and existing customers via calls and in-person visits to build relationships, introduce recurring service offerings, and educate on life safety and security solutions.
• Develop and manage a sales pipeline from initial conversation to signed contract.
• Deliver professional in-person presentations and proposals to business decision-makers.
• Collaborate with internal teams to ensure smooth handoff for service implementation and customer satisfaction.
• Maintain detailed records of all calls, meetings, and opportunities in the CRM system.
• Participate in weekly sales training to improve sales techniques and product knowledge.

Skills

People skills

Negotiation

CRM software

MS Office

Driver's license

Tools

CRM software

Job description

Service Sales Representative - Life Safety & Security Systems

Industry: Fire Alarm, CCTV, Access Control, Intrusion Detection

Job Type: Full-Time | Travel: Up to 20%

Protect Lives Through the Power of Your Sales Expertise

Are you ready to launch a rewarding sales career where your success directly impacts the safety and security of businesses and communities? At FSS Technologies, we don't just sell products we provide peace of mind through recurring services that protect what matters most.

We're looking for motivated, driven individuals who are eager to learn, grow, and succeed in a fast-paced sales role. If you thrive on meeting new people, building relationships, and closing deals, this is your chance to join a company that invests in your development and rewards your hard work.

About FSS Technologies

At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed.

What You’ll Do

As a Service Sales Representative, you'll focus on building recurring revenue streams for FSS Technologies by selling ongoing service contracts such as monitoring, inspections, and maintenance agreements.

This is a relationship-driven sales role that doesn't require prior industry experience - just strong people skills, a competitive mindset, and the determination to succeed.

Key Responsibilities:

• Proactively connect with new and existing customers through calls and in-person visits to build strong relationships, introduce FSS Technologies' recurring service offerings, and educate businesses on life safety and security solutions.

• Develop and manage a sales pipeline, taking prospects from initial conversation to signed contract.
• Deliver professional, in-person presentations and proposals to business decision-makers.
• Collaborate with internal teams to ensure smooth handoff for service implementation and customer satisfaction.
• Maintain detailed and accurate records of all calls, meetings, and opportunities in the CRM system.
• Participate in weekly sales training to continuously improve sales techniques and product knowledge.

What We’re Looking For

We are seeking motivated, coachable candidates who are eager to grow their career in sales.

Qualifications:

• No industry experience required — we provide full training.
• 2+ years of experience in B2B or B2C sales preferred, but not required.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Self-motivated, organized, and driven to exceed goals.
• Proficiency with Microsoft Office and willingness to learn CRM software.
• Valid driver's license and clean driving record.

Compensation & Benefits:

• Base Salary: $50,000 - $65,000
• On-Target Earnings (OTE): $100,000 - $150,000 annually (base + uncapped commission)
• Incentives: Performance bonuses, commission, and sales contests
• Uncapped earning potential - the more you close, the more you earn
• Full benefits: Medical, Dental, Vision (PPO & HSA plans)
• 401(k) with company match
• Paid holidays and PTO
• Ongoing sales training, certifications, and career development
• A team-first culture where your success is celebrated

Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds.

Ready to Make a Real Impact?

If you're looking for a career, not just a job, and want to work for a company where you're empowered, supported, and rewarded, and start your journey with FSS Technologies.