Service Consultant (Service Advisor)

Luthermazda; Fargo (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short Term & Long Term Disability

401k with Match

HSA/Flexible Spending

Paid Vacation

Growth Opportunities

Paid Training/OME Certification

Job summary

LutherMazda in Fargo, ND seeks a Service Consultant to manage the service drive, ensure prompt, courteous service, and contribute to a positive customer experience.

You will handle daily scheduling, prioritize tech time, and deliver concierge-level service. The role emphasizes professionalism, strong communication, and teamwork; a background in customer-facing automotive service is preferred.

Qualifications

• Detail-oriented with exceptional organizational and time-management skills.
• Demonstrated ability to manage others.
• Exceptional written and verbal communication skills.
• Professional, well-groomed appearance.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service.
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work.
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer.

Skills

Customer service

Time management

Leadership

Communication

Professionalism

Job description

Service Consultant

For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success.

With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer

Qualifications

• Detail-oriented with exceptional organizational and time-management skills
• Demonstrated ability to manage others
• Exceptional written and verbal communication skills
• Professional, well-groomed appearance

What We Offer:

• Medical, Dental & Vision
• Short Term & Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Paid Vacation
• Growth Opportunities
• Paid Training/OME Certification

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.