Service concierge

Preferred Chevrolet Buick GMC; Grand Rapids (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Toyota of Grand Rapids, a full-time opportunity at our Grand Rapids, MI dealership, is seeking a friendly guest relations professional. You will warmly greet guests, support the service team, answer and route phone calls, and help coordinate service visits to keep our guests informed and moving smoothly.

No prior experience is required; we value a strong work ethic, reliability, and a valid driver's license with a clean record.

Qualifications

• A valid driver's license with clean record.
• No experience required; strong work ethic.
• Ability to work outdoors in all weather.

Responsibilities

• Guest Relations: Warmly greet and welcome all incoming guests to the dealership or service center.
• Communication Support: Assist the Service Team by professionally answering and routing incoming phone calls.
• Appointment Scheduling: Coordinate and schedule service appointments accurately.
• Logistics Coordination: Manage rental car arrangements and coordinate customer shuttle rides to ensure a seamless guest experience.

Job description

Full Time Toyota of Grand Rapids, Grand Rapids, MI, US

Today Requisition ID: 1092

Salary Range: $16.00 To $18.00 Hourly

About Company

Building a Legacy

Since we opened our first dealership, we've steadily grew to one of the region's premier dealership groups, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Preferred Automotive Dealerships, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.

About the Role

Key Responsibilities

Guest Relations: Warmly greet and welcome all incoming guests to the dealership or service center.

Communication Support: Assist the Service Team by professionally answering and routing incoming phone calls.

Appointment Scheduling: Coordinate and schedule service appointments accurately.

Logistics Coordination: Manage rental car arrangements and coordinate customer shuttle rides to ensure a seamless guest experience.

What We Need From You

A valid driver's license (clean record).

No experience needed just a strong work ethic and pride in a job well done.

Ability to work outside in all weather (hot, cold, rain we hustle year-round).

Why It's a Great Job

Stay active no sitting at a desk.

Be part of a team that helps people drive away happy.