Service Coordinator

Palm Harbor Homes; Glendale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K Match

Generous PTO

FSA/HSA Plans

Life/Disability/Accidental Insurance

Job summary

Palm Harbor Homes in Glendale, AZ, is seeking an Administrative professional to handle phone calls, prioritize communications, and manage service work orders. The ideal candidate should be technology-savvy, possess good communication skills, and have a positive attitude. This role includes various responsibilities like data entry and scheduling service appointments while offering generous benefits including medical insurance and 401K matching. Join us to help make a difference in your community and support homeownership dreams.

Qualifications

• Proficient with technology including PCs, smartphones, and work-related applications.
• Experience with Internet and Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Construction experience is preferred.
• Demonstrated ability to multi-task and prioritize effectively.
• Excellent communication skills and a positive attitude.

Responsibilities

• Answer and prioritize phone calls and emails for the service department.
• Input and close out service work orders in a timely manner.
• Schedule service calls and appointments between all parties involved.

Skills

Technology Savvy

Internet & MS Office Suite

Construction Experience

Multi-tasking

Reliable & Punctual

Communication Skills

Problem-solving

Team Collaboration

Job description

Administrative

Answer, filter and prioritize phone calls and emails for the service department. Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files.

Service Department

Input service work orders and close out completed works orders on a timely manner. Scheduling service calls and appointments between clients, retailers, builders, and service technicians.

Qualifications

• Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
• Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint
• Construction Experience is preferred.
• Able to multi-task and self-prioritize
• Reliable, dependable, flexible and punctual
• Must be able to act independently and use own judgment regarding how to handle incoming requests and information
• Process and relay confidential and critical information with discretion
• Demonstrated customer focus and ability to work with staff at all levels
• Good communication skills
• Positive attitude, self-starter, collaborative
• Highly effective in a team environment
• Creative problem-solver, detail-oriented
• Ability to adapt and change in a fast paced, dynamic environment

Cavco has built a reputation for quality, value and service since its founding in 1965. We deliver people’s dream of homeownership by creating affordable, energy efficient homes. Our mission is to create a luxurious, affordable home for everyone! You’re helping make a difference in your community, come be a part of the noble work we are doing!

We Offer

• Medical/Dental/Vision Insurance
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!