Service Champion: Guest Experience & Food Prep Pro

Taco Bell; Lakewood (CA); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Vacation

Sick leave

Job summary

Alvarado Restaurant Nation in California is seeking a Team Member (Service Champion) to ensure top-quality food and service by precisely preparing items, maintaining cleanliness, and adhering to safety standards. You will communicate with team members across line, front counter, and drive-thru to deliver a consistent guest experience.

The role emphasizes strong menu knowledge, accuracy, and a proactive, customer-focused attitude.

Qualifications

• Detailed knowledge of menu items and ability to prepare them accurately.
• Strong communication skills.
• Team-oriented mindset.
• Knowledge of safety and quality standards.
• Ability to maintain cleanliness in workstations and equipment.
• Strong organizational skills to ensure a well-stocked and clean line.

Responsibilities

• Be an expert on the menu and build menu items to proper specifications.
• Mark customizations using current procedures.
• Communicate effectively between the line and the front counter and drive-thru.
• Assist the expediter and provide good customer service during handoffs.
• Keep the workstation clean and ensure safety and quality standards are met.
• Check temperatures of food on a regular basis and monitor food temps in the reach-in coolers.
• Clean equipment including but not limited to grills, melters, taco rail, and crumb tray.
• Use proper portioning tools and monitor ingredient levels on the line.
• Wear a headset on the drive-thru line.
• Stock the line with wraps, trays, bowls, lids, boxes, and bags.
• Use and clean fryers, monitor their status, and refresh items on the line.

Skills

Menu knowledge

Communication

Team-oriented

Safety standards

Cleanliness

Organization

Job description

Alvarado Restaurant Nation in California is seeking a Team Member (Service Champion) to ensure top-quality food and service by precisely preparing items, maintaining cleanliness, and adhering to safety standards. You will communicate with team members across line, front counter, and drive-thru to deliver a consistent guest experience.

The role emphasizes strong menu knowledge, accuracy, and a proactive, customer-focused attitude.