Service Center Supervisor

Matthews International; Salt Lake City (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

Matthews International is seeking a Service Center Supervisor in Salt Lake City, responsible for overseeing the distribution center's operations, including customer service and inventory control. The role promises a competitive salary and a robust benefits package, including medical and educational assistance, ensuring well-being and career growth.

Benefits

Medical, Dental & Vision

401(k) with Company Match

Education Assistance

Earned Time Off

Paid Holidays

Qualifications

• 4+ years of previous service center experience.
• Proficiency in MS Office, Outlook & Internet applications.
• Strong communication skills and attention to detail.

Responsibilities

• Oversee daily operations and customer service of the distribution center.
• Plan and schedule receipt and delivery of products.
• Supervise the execution of inventory processes.

Skills

Communication

Attention to Detail

Collaboration

Education

Equivalent combination of education and experience

Tools

MS Office Suite

Job description

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Matthews International is seeking a Service Center Supervisor for our Salt Lake City, UT Service Center. This Supervisor will be responsible for the Day to day operation of a distribution center including customer service, inventory control, and maintenance of the Equipment and delivery of company products to external customers. This is a full time, first shift position.

Matthews International is a world wide leader in casket manufacturing, providing the highest quality wood, metal and cremation caskets and other products to our funeral home customers.


Matthews International offers a Competitive Starting Rate plus full benefits starting day one which includes: Medical, Dental, Vision, Near site clinic, Opportunities for Annual Bonuses, Flexible Saving Account (FSA), short and long term disability (after 90 days), life insurance, earned time off (starts accruing immediately), 401(k) retirement plan with company match and employee stock purchase plan.

JOB RESPONSIBILITIES

• Plans and schedules receipt and delivery of distribution center products.
• Performs routine quality inspections of incoming product and reports quality issues.
• Handles day to day execution of inventory processes for numerous items across different SKU’s.
• Supervises the daily work schedules of picking, staging and loading outgoing shipments of product.
• Executes the delivery of any expedited shipments on an emergency basis.
• Measures, monitors and reports operations performance and efficiency metrics.
• Directs and guides the day to day operations staff including warehouse/driver positions.
• Oversees and/or performs SAP transactions. Will train as needed
• Utilizes the Matthews Management System in DC Operations.
• Operates delivery vehicles and makes deliveries (approximately 25% of the time).
• Additional duties as assigned.

WHAT WE OFFER:

We are dedicated to not only providing fulfilling work experience but also ensuring your overall well-being. When you join our team,, you'll gain access to a robust benefits package that supports your physical, mental, and financial health.

- Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
- Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
- Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
- Floating Holidays: We value your flexibility, and we offer floating holidays to suit your schedule.
- Financial Perks: 401(k) program, complemented by a company match, as well as an Employee Stock Purchase Program.
- Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
- Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.

QUALIFICATIONS / REQUIREMENTS

• 4+ years of previous service center experience; or equivalent combination of education and experience.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.
• Must have current driver’s license, clean driving record.

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment may be high.

* Reasonable accommodations may be made to enable individuals to perform the essential functions.

#LI-MG2

Matthews Memorializationis a leader in thememorializationindustry who is committed to helping customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship and revenue generating programs and services. Within this industry, ourEnvironmental Solutionsis focused on the design and manufacture of advanced combustion systems.Matthews Memorialization is a (MATW) Matthews International company.

At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.

Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.