Service Center Manager (SCM)

AFC Industries; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A dynamic supply chain solutions provider in Des Moines, IA, is seeking a full-time Service Center Manager to lead operations and logistics. Responsibilities include managing delivery accuracy and customer engagement while implementing best practices for continuous improvement. Candidates should have a minimum of five years of supervisory experience in operations and knowledge of inventory systems. Competitive salary range of $50,000-$70,000 based on experience, with benefits including 401(k) and health insurance.

Qualifications

• Minimum of five years of operations management experience in a supervisory capacity.
• Minimum of five years of experience with VMI, Kanban, or similar inventory systems.
• Working knowledge of inventory management preferred (APICS certification a plus).

Responsibilities

• Manage operations, logistics, and program management activities for the Service Center.
• Ensure customer programs meet expectations through audits and engagement.
• Provide leadership to associates for operational continuous improvement.

Skills

Operations management experience

VMI and Kanban knowledge

Inventory management

Knowledge of ERP systems

Facility management

Job description

Overview

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are a company culture devoted to innovation and improvement. AFC provides localized expertise to customers in particular industries and geographies, with an entrepreneurial, non-traditional management style that emphasizes on-the-ground expertise backed by enterprise-grade support.

Service Center Manager-Des Moines, IA

This role will report to the Group Vice President.

Responsibilities

• Manage the Operations, Logistics, and Program Management activities associated with the assigned Service Center to ensure on-time and accurate delivery of products.
• Work with the Regional management team to ensure alignment with corporate objectives.
• Ensure Customer programs meet expectations through customer engagement, audits, and routine maintenance of bins and racks.
• Coordinate with Customers, Sales, Distribution Center, and Supply Chain to ensure that optimal Service center and program inventory levels are maintained for program customers. Including adjusting SC min/max, program bin quantity, and replenishment schedule.
• Provide leadership to the Service Center associates to implement best practices, improve efficiencies, and facilitate operational continuous improvement projects.
• Support operations projects such as customer launches, program implementations, and expansion or reduction of operating facilities to support Service Center activity.
• Monitor and facilitate dock-to-dock and discrete orders shipped from the Distribution Center.
• Oversee delivery vehicle maintenance, repairs, and compliance.
• Other duties as required.

Location

Primary work location will be Des Moines, IA. Travel requirements will be limited.

Job Requirements

• Minimum of five years of operations management experience in a supervisory capacity.
• Minimum of five years of experience with VMI, Kanban, or other inventory systems requiring a triggered replenishment from a warehouse infrastructure.
• Working knowledge of inventory management (APICS certification a plus).
• Knowledge of ERP systems and processes.
• Experience with facility management.
• Experience with fasteners and fastener quality standards strongly preferred.

Work Hours

8:00 AM-5:00 PM, Monday-Friday

Targeted Salary

$50,000-$70,000 (depending on experience)

Position

Full-time

Benefits

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance