Service Center Manager — Client Growth & Lab Ops

Eurofins Environment Testing (USA); Charlotte (NC); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid time off

Job summary

A leading laboratory services provider is seeking a Service Center Manager in Charlotte, NC. This role involves overseeing service center operations, acting as a liaison with clients, and ensuring professional client interactions. The ideal candidate should have a BS/BA in Chemistry/Sciences and at least 3 years of client relationship experience. The company offers competitive pay between $48,000 - $55,000/year along with excellent benefits, including medical coverage and a 401(k) plan.

Qualifications

• Minimum 3 years client relationship or customer service experience.
• 1-2 years bench level Chemistry experience preferred.
• Supervisory experience is preferred.

Responsibilities

• Manage the service center and act as liaison with clients.
• Handle client complaints professionally and in a timely manner.
• Schedule service center couriers and samplers.

Skills

Client relationship

Sales support

Management skills

Communication skills

Marketing skills

Education

BS/BA in Chemistry/Sciences

Job description

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