Service Center Manager

AAA Cooper Transportation, Inc.; Jackson (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Company 401k match

Company paid life insurance

Paid Holidays

Paid vacation

Tuition Reimbursement Program

Wellness programs

Paid Holidays

Paid vacation

Weekly payroll deposits

Safety/Performance Rewards

Tuition Reimbursement

Employee Assistance Program

Job summary

A logistics and trucking company in Jackson, MI is looking for a Service Center Manager to lead teams and ensure operational excellence. This full-time role involves driving customer satisfaction and managing transportation operations. Ideal candidates should have experience in transportation management, strong leadership qualities, and excellent communication skills. The company offers a comprehensive benefits package including health insurance, 401k, and tuition reimbursement.

Qualifications

• Experience managing transportation operations.
• Ability to lead diverse team members effectively.
• Flexibility to adapt in a fast-paced environment.

Responsibilities

• Provide leadership to drivers, supervisors, and sales executives.
• Ensure facility and customer goals are met.
• Maintain operational compliance and culture of quality.
• Grow profitable facility revenue while ensuring customer satisfaction.
• Manage shift operations and team performance.

Skills

Transportation Management Experience

Strong leadership qualities

Desire to provide excellent customer service

High aptitude for technology

Multi-tasking and detail-oriented

Excellent written and verbal communication skills

Associates or Bachelor's Degree

Education

Associates or Bachelor's Degree

Job description

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

AAA Cooper Transportation, a leading LTL trucking and logistics company is currently seeking Managerial candidates. We are seeking a forward thinking and highly motivated individual to work in a fast-paced environment. If you love a challenge and are looking for a rewarding career, this may be the opportunity for you.

Service Center Managers are a vital part of the management team and customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

• Health, Dental and Vision Insurance
• Company Health Savings Account contributions
• 401k with company match
• Company paid life insurance
• Long Term Disability
• Dependent Life Insurance
• Accidental Death & Dismemberment Insurance
• Wellness programs
• Paid Holidays
• Paid vacation
• Weekly direct payroll deposits
• Safety and Performance Rewards Program
• Tuition Reimbursement Program
• Employee Assistance Program

Duties include, but are not limited to:

• Provide leadership to all team members including drivers, supervisors and sales executives
• Manage and ensure facility and customer goals are met and/or exceeded
• Accountability for driving daily work habits to ensure operational model compliance
• Responsible for managing and driving a culture of excellence in quality of product to our customers
• Engagement in managing and growing profitable facility revenue
• Flexibility to work any shift leading team members to ensure 100% customer satisfaction

This is an excellent opportunity to enter into management for someone that wishes to take control of their career.

Pay Range: - , General Benefits:

Job Requirements

The ideal candidate will have:

• Transportation Management Experience
• Strong leadership qualities
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written and verbal communication skills
• An Associates or Bachelor's Degree, preferred but not required

Category: Service Center Leadership