Service Center Manager

Ebara Elliott Energy; Fairfield (CA); On-site; USD 160,000 - 200,000; Full time

Job summary

Ebara Elliott Energy is seeking a Service Center Manager in California. You will plan, organize, direct and maintain profitability of the Service Center while ensuring total customer service and a safe, prosperous work environment for all employees.

The role also requires strong labor relations between hourly and supervisory personnel. Responsibilities include P&L ownership, developing strategies to boost sales and ROI, cost controls, ISO-9002 compliance, safety programs, and leading a team to

Qualifications

• Engineering or Business degree preferred, or extensive turbo machinery service experience.
• Minimum of five years of managerial experience.
• Strong planning and analytical skills with leadership ability.
• Knowledge of high-speed rotating equipment overhaul, installation and operation.

Responsibilities

• P&L responsibilities for the Service Center administration.
• Develop strategies to grow the facility, sales and ROI.
• Plan and organize methods to develop personnel and implement strategies.
• Monitor expenses and establish profitability controls.
• Implement Elliott Quality Assurance programs and oversee ISO-9002 compliance.
• Warranty, scrap and rework cost reduction planning and execution.
• Ensure compliance with local and governmental regulatory requirements.
• Monitor safety program recommendations and reduce OSHA injuries.
• Oversee performance to ensure fair treatment of personnel.

Skills

Leadership

Planning

Analytical skills

People management

Education

Engineering degree

Business Management degree

Tools

ISO-9002 knowledge

Quality Assurance processes

Job description

PURPOSE OF THE JOB:

The Service Center Manager plans, organizes, directs and maintains the responsibility for the profitability of the Service Center including all related aspects of providing total customer service and satisfaction while providing a safe and prosperous work environment for all employees.

Overview & Responsibilities

PURPOSE OF THE JOB:

The Service Center Manager plans, organizes, directs and maintains the responsibility for the profitability of the Service Center including all related aspects of providing total customer service and satisfaction while providing a safe and prosperous work environment for all employees.

The position is also responsible for good labor relations between hourly and supervisory personnel.

JOB RESPONSIBILITIES:

• P & L responsibilities for the overall administration of the Service Center.
• Develop strategies to develop the facility to advance sales and return on investment.
• Plan and organize methods to develop the facility and its personnel to implement the strategies and achieve the planned goals.
• Monitor expenses and establish controls to ensure profitability along the lines established in the plan.
• Implement the Elliott Quality Assurance programs and oversee ISO-9002 compliance.
• Warranty, scrap and rework, and cost reduction planning and implementation.
• Implement procedures to meet and achieve compliance of local and governmental regulatory requirements.
• Monitor safety committee recommendations and implement safety programs in an attempt to minimize OSHA reportable injuries.
• Monitor supervisory personnel performance to ensure that all personnel are treated fairly and equally.

BACKGROUND & EXPERIENCE:

• Engineering and/or Business Management degree preferred, or extensive experience in the turbo machinery service.
• A minimum of five years managerial experience.
• A proven leader and motivator.
• Must possess strong planning and analytical skills.
• Position requires a thorough and comprehensive knowledge of high-speed rotating equipment overhaul, installation and operation.
• A working knowledge of chemical, petrochemical, power generation and industrial process a plus.

The expected salary range for this position is $160,000 - $200,000 annually, depending on experience and qualifications. Additional compensation may include a bonus or commission (if relevant).

• Additional benefits include health care, vision, dental, retirement, vacation, sick leave, etc.

Equal Employment Opportunity

Ebara Elliott Energy is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States.

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No agency submissions please. NOTE: Resumes submitted to any Ebara Elliott Energy employee without a current, signed and valid contract in place with the Ebara Elliott Energy recruiting team will become the property of Ebara Elliott Energy and no search fees will be paid.