Service Center Manager

elliottgroup; Fairfield (CA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Health care

Retirement plan

Vacation and sick leave

Job summary

The Ebara Elliott Energy Service Center in California is seeking a Service Center Manager to oversee profitability and total customer service while ensuring a safe, productive work environment for all staff.

You will lead P&L responsibilities, develop growth strategies, monitor expenses, and drive improvements across quality assurance, ISO-9002 compliance, and regulatory adherence. A strong leader with five+ years of management in high-speed rotating equipment or related industries is required.

Qualifications

• Engineering or Business Management degree preferred, or extensive turbo machinery service experience.
• Minimum of five years of managerial experience.
• Thorough knowledge of high-speed rotating equipment overhaul, installation and operation.
• Knowledge of chemical, petrochemical, power generation, and industrial processes is a plus.

Responsibilities

• P&L responsibilities for the overall administration of the Service Center.
• Develop strategies to grow the facility and ROI.
• Plan and organize methods to implement strategies and achieve goals.
• Monitor expenses and apply controls to maintain profitability.
• Oversee ISO-9002 compliance and Elliott Quality Assurance programs.
• Manage warranty, scrap and cost-reduction planning.
• Ensure compliance with local and governmental regulations.
• Monitor safety program effectiveness and OSHA-related metrics.
• Ensure fair treatment of supervisory personnel.

Skills

Leadership

Strategic planning

Analytical skills

Labor relations

Quality assurance

Education

Engineering degree

Business Management degree

Job description

Overview & Responsibilities

PURPOSE OF THE JOB:

The Service Center Manager plans, organizes, directs and maintains the responsibility for the profitability of the Service Center including all related aspects of providing total customer service and satisfaction while providing a safe and prosperous work environment for all employees.

The position is also responsible for good labor relations between hourly and supervisory personnel.

JOB RESPONSIBILITIES:

• P & L responsibilities for the overall administration of the Service Center.
• Develop strategies to develop the facility to advance sales and return on investment.
• Plan and organize methods to develop the facility and its personnel to implement the strategies and achieve the planned goals.
• Monitor expenses and establish controls to ensure profitability along the lines established in the plan.
• Implement the Elliott Quality Assurance programs and oversee ISO-9002 compliance.
• Warranty, scrap and rework, and cost reduction planning and implementation.
• Implement procedures to meet and achieve compliance of local and governmental regulatory requirements.
• Monitor safety committee recommendations and implement safety programs in an attempt to minimize OSHA reportable injuries.
• Monitor supervisory personnel performance to ensure that all personnel are treated fairly and equally.

BACKGROUND & EXPERIENCE:

• Engineering and/or Business Management degree preferred, or extensive experience in the turbo machinery service.
• A minimum of five years managerial experience.
• A proven leader and motivator.
• Must possess strong planning and analytical skills.
• Position requires a thorough and comprehensive knowledge of high-speed rotating equipment overhaul, installation and operation.
• A working knowledge of chemical, petrochemical, power generation and industrial process a plus.

The expected salary range for this position is $160,000 - $200,000 annually, depending on experience and qualifications. Additional compensation may include a bonus or commission (if relevant).

• Additional benefits include health care, vision, dental, retirement, vacation, sick leave, etc.

Equal Employment Opportunity

Ebara Elliott Energy is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination.

No agency submissions please. NOTE: Resumes submitted to any Ebara Elliott Energy employee without a current, signed and valid contract in place with the Ebara Elliott Energy recruiting team will become the property of Ebara Elliott Energy and no search fees will be paid.