SERVICE CATERING SENIOR CAPTAIN (FULL TIME)

Compass Group USA; Chicago (IL); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Flexible Spending Accounts (FSAs)

Associate Shopping Program

Job summary

Compass Group USA at JPMorgan Chase, Chicago, seeks a Service Catering Senior Captain to supervise catering staff and ensure smooth event service. The role requires handling setup, food service, and on-site coordination with clients and event leaders.

The position offers a full-time schedule with some night shifts, and requires prior catering supervision experience and a valid driver’s license where applicable.

Qualifications

• Previous catering and supervisory experience preferred.
• Valid driver's license and/or state-required permits (food handler / alcohol server) may be required.
• Full-time availability with a schedule that includes evenings.

Responsibilities

• Supervises Catering Department staff and assists in performance appraisals.
• Determines workload from catering orders and coordinates with function group leaders.
• Prepares and serves food at functions under supervision of Catering Director.
• Delivers food and supplies to catered events and returns equipment.
• Ensures proper presentation, portion control, and serving temperatures.
• Maintains sanitation and safety standards in the work area.
• Interacts with customers and resolves complaints in a friendly, service-oriented manner.

Skills

Supervisory experience

Valid driver's license

Job description

SERVICE CATERING SENIOR CAPTAIN (FULL TIME)

• We have an opening for a full time SERVICE CATERING SENIOR CAPTAIN position.
• Location: JPMorgan Chase - 10 South Dearborn Street, Suite 203, Chicago, IL 60603. Note: online applications acceptedonly.
• Schedule: Full time; Monday through Friday, 9:30 AM to 6:00 PM. Night availability is required. More details upon interview.
• Requirement: Previous catering and supervisory experience is preferred.
• Pay Range: $26.35per hour to$29.38per hour.

Job Summary

Summary: Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities:

• Supervises employees in the Catering Department. Assists in the performance appraisal process.
• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems.
• Assembles and delivers food and supplies to the scheduled catering functions.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Distributes and collects customer comment cards at catered functions.
• Ensures proper presentation, portion control and serving temperatures.
• Maintains sanitation and orderliness of equipment, supplies and utensils within work area.
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other duties as assigned.

Qualifications

• A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
• The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards-Best Places to work This is R/A !

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.