Service Cashier

Grand Island Motor Company; Grand Island (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Grand Island Motor Company is seeking a Service Cashier to join their customer relations team. This role focuses on providing outstanding customer service, ensuring a welcoming environment, and facilitating service transactions. Ideal candidates will possess excellent communication and organizational skills, with a commitment to exceeding customer expectations.

Benefits

Competitive compensation plan

Health insurance

Dental and vision insurance

Paid vacation

401k

Fun, friendly staff

Qualifications

• Must have a valid driver’s license and clean driving record.
• Customer service experience required; basic accounting skills helpful.
• Maintain a clean and professional appearance.

Responsibilities

• Greet every guest and show them to the customer lounge.
• Provide excellent service in person, over the phone, and via the internet.
• Complete the service transaction by taking payment.

Skills

Communication

Organizational Skills

Listening Skills

Customer Service

Education

High School Diploma or GED

Job description

Service Cashier

At Grand Island Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Grand Island Motor Company is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership over the years.

We are looking for friendly, outgoing individuals to join the customer relations team at Grand Island Motor Company. We are committed to exceeding our guests’ expectations and seek team members who will strive to make sure every visit to our service department is exemplary.

No automotive experience is necessary! Customer service experience is required, and basic accounting skills are helpful, but we are willing to train the right candidate.

Responsibilities:

• Create a welcoming environment by greeting every guest and showing them to the customer lounge.
• Provide excellent service to customers in person, over the phone and via the internet.
• Understand the online service scheduling tool and know how to set customer expectations for wait time.
• Maintain good communication with service advisors and team, so updates can be provided to service guests regarding the status of their vehicle.
• Complete the service transaction by taking payment, ensuring coupons or vouchers have first been applied.
• Strive to ensure that every guest leaves feeling good about their service experience. Solicit positive reviews when appropriate.

Requirements:

• Must have a valid driver’s license and clean driving record.
• A high school diploma or GED is required.
• Must possess excellent communication and organizational skills. Great listening skills are imperative!
• A clean and professional appearance must be maintained at all times.
• Basic computer skills are required; basic accounting or bookkeeping is helpful.
• The ideal candidate will be friendly and outgoing and have the ability to work well in a fast-paced environment.
• Must be available to work some Saturdays.

Benefits:

• Competitive compensation plan
• Health insurance
• Dental and vision insurance
• Paid vacation
• 401k
• Locally owned and operated
• Fun, friendly staff