Service Cashier

Carlsbadcollision; Carlsbad (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive service provider in Carlsbad is seeking a full-time Cashier for the Service Department. Candidates will manage payment collections and ensure exceptional customer service in a dynamic environment, aligning with core company values such as Integrity and Excellence. Benefits include medical plans, 401(k), and advancement opportunities.

Benefits

Excellent Culture

Advancement opportunities

Medical, Dental, and Vision Plan

Company-paid Life Insurance

401(k) savings plan and matching program

Paid Vacation

Tuition Reimbursement

Qualifications

• 2 years’ experience in a retail environment or equivalent combination.
• Must be computer literate.
• Valid driver's license with a clean driving record.

Responsibilities

• Close out repair orders and collect payment.
• Ensure exceptional customer service.
• Handle customer complaints with integrity.

Skills

Customer Service

Cash Handling

Communication

Education

High school diploma

Tools

Reynolds and Reynolds

Job description

Lexus Carlsbad is looking for a full-time Cashier in the Service Department. The qualified candidate will be responsible for closing out repair orders, and properly collecting payment on repair orders and other amounts due to the company while maintaining exceptional customer service.

What We Offer:

• Excellent Culture
• Advancement opportunities!!
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan and matching program
• Paid Vacation
• Tuition Reimbursement

Major Essential Duties:

• Ensure that each customer receives exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer.
• Collect money for repair orders, counter tickets, rentals, vehicle sales, and other cash transactions.
• Handle customer complaints with integrity and poise. Refer dissatisfied customers to the appropriate individual for resolution.
• Assist in maintaining a clean and safe work environment.
• Must wear a dealership provided uniform, maintaining a professional personal appearance.
• Follow all quality control processes and procedures.
• Work overtime and weekends as required.
• Other duties as assigned.

Qualifications:

• High school diploma and 2 years’ experience in a retail environment or equivalent combination of education and experience. Dealership experience preferred.
• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
• Ability to effectively communicate and work with customers.
• Cash handling skills required.
• Must be computer literate. Reynolds and Reynolds experience a plus.-Must have a valid driver's license and a clean driving record.

We are an EOE/M/F/D/V Employer and support a drug-free workplace.