Service Cashier

Lexus Carlsbad; Carlsbad (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Lexus Carlsbad is seeking a full-time Cashier to join their Service Department. In this role, you'll ensure superior customer service while handling payments and managing customer interactions. The ideal candidate will have retail experience, strong cash handling skills, and a commitment to the company's values of Integrity and Teamwork.

Benefits

Medical, Dental, and Vision Plan

Company-paid Life Insurance

401(k) savings plan and matching program

Paid Vacation

Tuition Reimbursement

Excellent Culture

Advancement opportunities

Qualifications

• 2 years’ experience in a retail environment or equivalent.
• Dealership experience preferred.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Collect money for repair orders and other transactions.
• Ensure exceptional customer service and maintain a friendly environment.
• Handle customer complaints and assist in maintaining a clean workspace.

Skills

Customer Service

Cash Handling

Communication

Education

High school diploma

Tools

Reynolds and Reynolds

Job description

Lexus Carlsbad is looking for a full-time Cashier in the Service Department. The qualified candidate will be responsible for closing out repair orders, and properly collecting payment on repair orders and other amounts due to the company while maintaining exceptional customer service.

What We Offer:

• Excellent Culture
• Advancement opportunities!!
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan and matching program
• Paid Vacation
• Tuition Reimbursement

Major Essential Duties:

• Ensure that each customer receives exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer.
• Collect money for repair orders, counter tickets, rentals, vehicle sales, and other cash transactions.
• Handle customer complaints with integrity and poise. Refer dissatisfied customers to the appropriate individual for resolution.
• Assist in maintaining a clean and safe work environment.
• Must wear a dealership provided uniform, maintaining a professional personal appearance.
• Follow all quality control processes and procedures.
• Work overtime and weekends as required.
• Other duties as assigned.

Qualifications:

• High school diploma and 2 years’ experience in a retail environment or equivalent combination of education and experience. Dealership experience preferred.
• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
• Ability to effectively communicate and work with customers.
• Cash handling skills required.
• Must be computer literate. Reynolds and Reynolds experience a plus.-Must have a valid driver's license and a clean driving record.

We are an EOE/M/F/D/V Employer and support a drug-free workplace.