Service BDC & Appointment Setter: Elevate Scheduling

Landmark Automotive Group; Oregon (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid Training

Vacation / PTO

Job summary

A leading automotive group in the United States is seeking a motivated Service BDC / Appointment Setter. This role focuses on managing inbound and outbound communications, scheduling service appointments, and ensuring excellent customer experiences. Candidates should possess strong customer service skills and have experience in a call center or automotive dealership. The position offers flexible hours and a competitive benefits package including medical, dental, and a 401(k).

Qualifications

• Previous experience in a call center or automotive dealership environment preferred.
• Ability to work flexible hours, including evenings or weekends as needed.
• Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

• Answer all incoming service calls promptly and professionally.
• Schedule, confirm, and reschedule service appointments.
• Conduct outbound calls for service reminders and follow-ups.

Skills

Customer service

Communication skills

Time management

Education

High School Diploma or GED

Tools

Dealership management software

Basic computer proficiency

Job description

A leading automotive group in the United States is seeking a motivated Service BDC / Appointment Setter. This role focuses on managing inbound and outbound communications, scheduling service appointments, and ensuring excellent customer experiences. Candidates should possess strong customer service skills and have experience in a call center or automotive dealership. The position offers flexible hours and a competitive benefits package including medical, dental, and a 401(k).